November Wellbeing Newsletter
- Serco Wellbeing Team
- Nov 1
- 13 min read
As the days grow shorter and life gets busier, November invites us to slow down and care for ourselves. This month’s newsletter is packed with tips, challenges, and resources to support your mental, physical, and emotional wellbeing—so you can feel balanced and energized, no matter what the season brings.
In this issue:
Open Enrollment is Live: November 3 - 17 (US Only)
It’s that time of year! Open Enrollment runs November 3–17, giving you the opportunity to review and make changes to your benefits for 2025–2026. Visit the SercoConnect Benefits site to learn more about your options, plan details, and resources to help you make informed decisions.
BENEFIT BRIEFINGS
Don’t miss the Benefits Briefings to get a full overview and ask questions! Simply click on the link of the meeting you would like to attend:
Make sure you take advantage of these sessions and the online resources to ensure your benefits choices are right for you and your family.
Register for the Final Rise to the Challenge 2025
The 2025 Rise to the Challenge series has been all about building habits and embracing wellbeing—and now it’s time for the grand finale! Starting November 10, we’re excited to launch Kickstart Kindness, a challenge designed to inspire small acts of generosity, compassion, and connection that make a big impact.
Kindness doesn’t just benefit others—it also boosts your own wellbeing. Engaging in small acts of generosity can reduce stress, improve mood, and strengthen relationships, helping create a more positive and connected workplace and community.
How to Participate:
Register for the challenge to get started.
Spread kindness: Perform small acts at home, at work, or in your community. Even simple gestures—like a compliment, a thank-you note, or offering a helping hand—make a big impact.
Kickstart Kindness Challenge Checklist: Use the interactive checklist to discover ideas and easily track your acts of kindness throughout the challenge.
Inspire others: Share your stories and experiences to encourage and motivate your colleagues.
Earn Rewards: Every act of kindness counts! Earn Wellbeing Tickets while spreading positivity and strengthening your own wellbeing—helping make Serco a more compassionate and uplifting place for all.
1 Ticket for each week you participate
10 Bonus Tickets if you complete all four weeks
Chance to win one of 10 Rise to the Challenge rewards worth up to $500
Let’s finish 2025 strong by spreading positivity, supporting one another, and showing just how much a little kindness can go a long way. The challenge kicks off November 10—register today and get ready to make a difference!
Make November Your Month for Wellbeing!
Total Wellbeing On-Demand: Season of Savings Challenge
Take a little stress off your wallet this holiday season! Join the Seasons of Saving Challenge this November and start building funds to make your holidays a little brighter. By the end of the month, you could have up to $300 set aside—giving you extra funds for gifts, treats, or a little holiday cheer.
HOW IT WORKS:
Follow the Seasons of Saving tracker and set aside the daily amount listed (2 options are available to choose from)
Save it in a bank account, a holiday savings jar, an envelope system, a mobile app, or any way you prefer.
Track your progress, adjust as needed, and watch your savings grow.
By the end of the month, you’ll reach your $300 goal without feeling the pinch all at once!
Plus, you’ll earn Wellbeing Tickets for participating in the Season of Savings Challenge:
Save any number of days: earn 5 Wellbeing Tickets
Save all 30 days: earn 10 Wellbeing Tickets
Total Wellbeing On-Demand: Movember - Moving for Men's Health
This November, take action for a cause that truly matters by joining our Movember: Moving for Men’s Health challenge. Stay active while raising awareness for men’s physical and mental wellbeing, and aim for 60 minutes of physical activity each week—a meaningful number that honors the 60 men lost to suicide every hour worldwide. Every step, stretch, or movement contributes to awareness and shows support for men’s health.
How to Participate:
Pick Your Move: Walk, run, stretch, yoga, chair exercises, dance, or even gentle movement breaks at your desk. Any activity counts!
Track Your Movement: Use the Movember Tracker to log your minutes and watch your weekly totals grow.
Complete the Moving for Men's Health Submission Form to Earn Wellbeing Tickets: Every minute counts—earn Wellbeing Tickets for the time you spend moving.
Earn 1 Wellbeing Ticket for each week you complete at least 60 minutes of activity.
Complete all four weeks of November at 60 minutes per week and earn an additional 10 Wellbeing Tickets as a bonus!
Every minute you move matters. Stay active this November and make a real difference for your wellbeing and for men’s health.
Ready to get started? Visit the Total Wellbeing On-Demand page for tips, tools, and resources for both activities!
Reminder: Gratitude Meditation LinkedIn Learning Course
Take a moment this November to cultivate a gratitude attitude! Our Gratitude Meditation course is available on LinkedIn Learning until December 31. Complete it to reflect, reset, and earn 5 Wellbeing Tickets.
Don’t miss this chance to pause, appreciate the positives, and boost your wellbeing before the year ends!
Mindful Moment: Letting Go Meditation
Stress, tension, and worry can weigh heavily on our minds and bodies. Taking time to release and let go is essential for maintaining balance and wellbeing. Our Letting Go Meditation is designed to help you pause, breathe, and release what no longer serves you—so you can move forward with calm and clarity.
In this guided practice, you’ll:
Focus on the present moment and cultivate awareness.
Gently acknowledge and release thoughts, emotions, or stressors that are holding you back.
Use mindful breathing and visualization techniques to restore a sense of peace and balance.
Earn Rewards: Complete the Letting Go Meditation to earn 1 Wellbeing Ticket and a chance to win a HelloFresh box!
Take a few minutes for yourself today. Follow the meditation and notice how letting go can lighten your mind, restore your energy, and bring calm and clarity—helping you approach your day with focus and positivity.
October Mindful Moment Winners
A big thank you to everyone who participated in October’s Mindful Moment: Progressive Muscle Relaxation! Taking time to pause, breathe, and relax is a powerful way to support your wellbeing, and we loved seeing so many of you embrace the practice.
We’re thrilled to announce the winners of the HelloFresh box — congratulations to our lucky participants!
Sandra Lassiter
Jacinta Mascarenhas
Amanda Crowdus
April Yacoub
Dustin Huynh
If you missed out this time, don’t worry — you can still be a winner! The November Mindful Moment is now live, giving you another opportunity to take a meaningful pause in your day and enter for your chance to win. Whether it’s a few minutes to breathe, stretch, or simply be present, every moment counts toward your wellbeing.
Take the time for yourself this month and discover the benefits of mindfulness — who knows, you could be our next HelloFresh winner!
Celebrating Serco Wellbeing Stars
Celebrating Our Quarterly Winners
Thank you to everyone who participated in Serco Wellbeing activities during the third quarter! Over 600 employees have joined in so far—each one earning chances to win simply by participating.
Congratulations to our 10 winners selected for their participation in Serco Wellbeing activities this quarter - and won a gift card to the Wellbeing Marketplace with SoHookd.
Sue Kotz
MaryAnn Carney
Jane Birmingham
Guillermo Blanco
Richard Beers
Eric Shute
Sherril Jones
Christina Hall
Sibylle Whyte
Mallory Michael
Want to see your name on the winner's list next time? It’s easy — just take part in any Serco Wellbeing activity to earn wellbeing tickets and be entered for a chance to win!
Strive for Five Rise to the Challenge Winners
Congratulations to all who participated in the Rise to the Challenge: Strive for 5 campaign! Your commitment to adding more fruits and vegetables to your daily meals is making a real difference for your health and wellbeing.
A special shout-out goes to these 10 employees who went above and beyond and have won a gift card to the SoHookd Wellbeing Marketplace:
Kelly Ann Buckley
Charlotte Hitner
Brandon Ramirez
Keith Speaker
Catherine Gentry
John Dotson-Brooner
Carrie Daugherty
Nicole Taylor
Jason Montgomery
Angela Mitchell
Thank you for embracing the challenge and showing how small, consistent choices—like increasing your fruit and veggie intake—can have a big impact on your wellbeing.
Caught in Action: Making Difference Through Connection
Serco Wellbeing is proud to recognize Maria Franklin as a Caught in Action winner for her outstanding efforts in organizing the Out of the Darkness Walk for Suicide Prevention in Columbia, SC.
Through her leadership and compassion, she helped bring colleagues and community members together to raise awareness, offer hope, and show support for those affected by suicide. Her efforts went beyond coordinating an event—she sparked important conversations about mental health, connection, and the power of showing up for one another.
By sharing updates, inviting participation, and encouraging others to get involved, she helped strengthen our culture of care and reminded us that wellbeing is a shared journey. Each step taken and each story shared brings us closer to breaking stigma and building understanding.
Let’s celebrate this inspiring example of leadership, kindness, and action. Together, we can continue to make wellbeing and mental health a visible priority—at Serco and in our communities.
Could you be next month’s Caught in Action star? Focus on your wellbeing, make a positive impact, and you might be recognized—and rewarded with a $100 reward from Snappy—for your efforts! Learn how you can make a difference and see all our Caught in Action winners!
Congratulations to the October Wellbeing Warrior: Stacy Romnek
Congratulations to Stacy Romnek – the Serco Wellbeing October Wellbeing Warrior! Stacy’s journey highlights how intentional choices can transform every aspect of life—socially, mentally, physically, and financially.
After returning to the United States from overseas, Stacy made a conscious decision to prioritize her family’s health and her own. She found a hotel room with a small kitchen, bought a set of pots, and began cooking meals that supported her body and mind. Drawing on her experience as an athlete, Stacy understands the profound impact nutrition has—not only on physical performance but also on mental clarity, energy, and overall wellbeing.
Stacy’s approach to wellness quickly extended beyond her own household. While preparing meals, she would make extra smoothies to share with new friends, using these moments to connect, build relationships, and inspire others to embrace healthier habits. She has found joy in giving back, spreading her passion for healthy living to her family, friends, and community. “Wellness is even more powerful when it’s shared,” Stacy says, and her actions show just how true that is. Through her experience, Stacy also emphasizes the value of Serco Wellness programs, which provide practical guidance, easy-to-follow tips, and resources to make wellness accessible and achievable for everyone.
One of Stacy’s most rewarding achievements has been improving her sleep. Before focusing on nutrition, she often struggled with restless nights and low energy during the day. By making mindful choices to nourish her body, Stacy now enjoys deeper, more restorative sleep and wakes up feeling refreshed and ready for the day.Stacy’s story is a reminder that small, intentional choices can create big changes.
Congratulations, Stacy, for leading by example and inspiring us all to prioritize health, wellness, and connection!
Only Two More Winners Left for 2025
Do you know someone who’s inspiring others through positive change — or maybe that person is you? Now’s the time to celebrate those making strides toward a healthier, happier life. From small daily habits to major milestones, every act of wellbeing matters!
🏆 Nominate a Wellbeing Warrior today and help us honor those leading the way.
✨ Only two more winners will be selected this year — each receiving a prize valued at up to $500!
Visit the Wellbeing Warrior page to learn more and submit a nomination today!
TELUS Health EAP: Honoring Our Veterans
This Veterans Day, we pause to honor and thank the men and women who have served our country. At the same time, it’s a great opportunity to remind all employees about the support available through our Employee Assistance Program (EAP) with TELUS Health.
Whether you are a veteran, a family member, or simply navigating life’s challenges, the EAP offers confidential resources to help you manage stress, maintain mental wellbeing, and balance work and personal life. Services include:
Counseling & Emotional Support: Professional, confidential guidance for stress, anxiety, or life changes.
Work-Life Resources: Tools and advice for managing family, finances, or career transitions.
Connection & Referrals: Guidance to connect with local veteran resources, community services, or support networks.
This Veterans Day, take a moment to honor service and invest in your own wellbeing. Remember, EAP services are confidential, free, and available to all employees.
Access TELUS Health today and take care of yourself and those around you.
Phone: Available 24/7 at 888-456-1324
Website: Schedule a counseling session through the online scheduler available on TELUS Health One Platform. Visit one.telushealth.com/serco
First Time Users: register for an account using the invitation code “sna-employee ID” (ex. sna-00123456)
Returning Users: login using your email and password set up during the registration process
Health & Safety: Think Before You Modify Your Workspace
Think Before You Modify - Facility & Workspace Modifications
Before painting, drilling, sanding, or bringing in personal furniture or workout equipment, pause and check first. Even small changes can introduce fire, air quality, ergonomic, injury potential, or structural risks if not reviewed properly.
Engage Safety and Facilities Early
Not every touch-up or décor update needs approval — but any change that could affect safety, building systems, or compliance does. Before starting, share your plan with your Program Manager, Facilities, and Health, Safety & Wellbeing (HSW) representative. They’ll help assess potential impacts and guide next steps.
What to Watch For:
• Asbestos & Lead: Don’t disturb older walls or floors without clearance.
• Air Quality: Painting or sanding can release harmful dust or fumes.
• Fire & Electrical Safety: Avoid unapproved wiring, outlets, or lighting.
• Furniture & Equipment: Home-use or workout items may not meet standards.
• Waste & Clean-Up: Dispose of materials responsibly.
When in doubt, ask before you modify. Partnering with Facilities and Safety keeps everyone — and your workspace — safe, compliant, and functional.
For more information review: Safety Moment - Facility and Workspace Modifications
Men’s Health Guide: Prevention Matters
Men’s health often takes a backseat in the hustle of daily life, but preventive care is key to staying strong, healthy, and active. Small, proactive steps today can help avoid bigger health concerns tomorrow and improve overall quality of life.
Key Preventive Steps Every Man Should Know:
Annual Physicals Save Lives: Regular check-ups help detect high blood pressure, cholesterol issues, diabetes, and heart problems early—before they become emergencies.
Vaccines Matter: Flu shots, shingles, and other recommended vaccines protect you and those around you. Don’t skip them.
Cancer Screenings Are Critical: Prostate, testicular, and colorectal screenings can catch cancer early when treatment is most effective. Talk to your doctor about what’s right for you.
Mental Health Isn’t Optional: Suicide is the leading cause of death among men under 50. Stress, depression, and anxiety are treatable—seek support and use resources like Serco’s EAP with TELUS Health.
Avoid Risk Factors: Limit alcohol, quit smoking, and practice safe behaviors to protect your long-term health.
Move More, Live Longer: Just 30–60 minutes of activity per week can dramatically reduce risk for heart disease, stroke, and diabetes. Join Movember: Moving for Men’s Health Total Wellbeing On-Demand activity to start moving earn Wellbeing Tickets!
Make Health a Habit, Not a Chance: Whether it’s for you or someone you love, taking preventive steps today can make a world of difference tomorrow. Small actions add up—schedule that check-up, get moving, and start a conversation about health. You don’t just change your own life—you could save someone else’s.
Serco People Fund: Supporting Each Other, One Donation at a Time
At Serco, taking care of one another isn’t just a value—it’s a way of life. The Serco People Fund is a meaningful way for us to come together as a community, offering support, comfort, and hope to colleagues and their families during unexpected challenges. Every contribution, no matter the size, has the power to ease burdens, bring reassurance, and make someone’s day a little brighter. By giving, you’re helping to create a culture of care where employees know they are not alone and that help is always within reach.
We want to extend a heartfelt thank you to everyone who has donated. Your generosity helps employees in need while spreading a little extra joy across our community. Each act of giving strengthens our culture of care and demonstrates the power of supporting one another.
As a way to celebrate your generosity, we’re excited to share the October raffle winners—colleagues who each received a HelloFresh meal box for giving back:
Greg Skok
Kyle Cormack
Paul Franklin
Sammie Orr
Rachel Bradley
The raffle continues through December, giving everyone plenty of opportunities to win. Every donation, whether it’s your first or part of an ongoing contribution, automatically enters you for a chance to receive a HelloFresh box.
How to Participate:
Donate anytime now through December 31
Open to all donors, new or ongoing
No minimum donation required—every dollar counts
Five winners each month will receive a HelloFresh box
Giving isn’t just about prizes—it’s about being part of a community that cares, supports, and lifts each other up. Donate today, make a difference, and join us in spreading kindness throughout Serco!
Holiday Shopping Made Smarter with PerkSpot & Beneplace
The holidays are here, and it’s the perfect time to treat yourself, your family, and your home—without stretching your budget! As a Serco employee, you have access to two amazing discount platforms—Beneplace and PerkSpot—that make holiday shopping, travel, and festive fun more affordable. From gifts and decorations to travel, wellness, and entertainment, these platforms help you make the most of the season.
Here’s a glimpse of what’s waiting for you:
✔️ Travel deals on hotels, rental cars, and attractions
✔️ Discounts on electronics, appliances, and home upgrades
✔️ Savings on fitness, wellness, and lifestyle products
✔️ Special offers for dining, entertainment, and events
Don’t miss out on these festive savings—perfect for holiday shopping, planning a winter getaway, or treating yourself and your loved ones.
Visit Beneplace and PerkSpot through SercoConnect to explore all current offers and start saving today!
Streamline Your Homeownership Journey with Q4 Rate Discounts (US Only)
Owning a home is a big milestone—and we’re here to make it easier. Whether you’re buying your first home, upgrading, or refinancing, the new Q4 Rate Discounts make achieving your dream home easier than ever.
Exclusive Perks Include:
No Lending Fees: Save $1640 and discounted mortgage rates
Rate Realty Connect: Save up to $6,000 when you buy or sell a home using one of our preferred real estate agents.
Priority Loan Processing: Close faster with streamlined service.
Complimentary Mortgage Review: Speak with experienced mortgage specialists at no cost or obligation to explore your options.
Expert Loan Officers: Ready to guide you through new purchases, refinancing, and more.
HELOCs and Personal Loans: Now available to help you access funds for your next project or need.
Share the Benefits: Extend these exclusive discounts to friends and family.
With discounted rates, priority processing, and personalized support, your path to homeownership has never been smoother. Take advantage of these Q4 perks and make your dream home a reality today!
Get started today, call (833) 936-0662 to speak with a mortgage specialist or visit www.rate.com/SercoNA
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