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Happy Family

Raising kids is one of the toughest and most fulfilling jobs in the world — and the one for which you might feel the least prepared. There is no one-size-fits-all when it comes to parenting.

 

Serco is committed to supporting employees and their families. Find a variety of resources and benefits to help you and your family stay healthy.

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Family

AVAILABLE TO ALL EMPLOYEES

TELUS Health (formerly LifeWorks)

TELUS Health supports your mental, physical, social, and financial well-being for you and your family. 

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As a parent, the health of your family is at the top of your priority list. TELUS Health offers support and resources for you and your family.  Whether you have questions about parenting,  child care, or mental health for your children, you can turn to TELUS Health for a confidential service that you can trust

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How to Access TELUS Health online:

  • ​First-Time Users: Use the invitation Code sna-employeeID (ex. sna-12356789) to register

  • ​Returning Users: Log in using your email address and password set up during the registration process.

  • Free Mobile App: download the free mobile app on Android or iOS – simply search for LifeWorks

Art Class

AVAILABLE TO ALL EMPLOYEES

Bright Horizons

When you have work, family, and personal responsibilities competing for your time, there’s no need to stress. Instead, rely on Bright Horizons®. Explore all your benefits today and start making your life easier.​

  • Back-Up Child Care, Adult and Elder Care

  • Full-Time Child Care Perks

  • Tutoring & Test Prep

  • Virtual Camps

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How to Access Bright Horizons: 

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AVAILABLE TO US EMPLOYEES 

Cigna: Healthy Pregnancies, Healthy Babies®

Pregnancy brings many changes to your life.  Cigna Healthy Babies® is a voluntary educational program for Cigna-enrolled employees.  This program is designed to support you throughout your pregnancy – helping to keep you and your baby healthy and to manage any health risks you might have. 

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Earn Incentives

  • Speak with a maternity nurse starting in 1st trimester and after your baby is born: $250 gift card

  • Speak with a maternity nurse starting in 2nd trimester and after your baby is born: $125 card

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How to Enroll

Enroll in this program designed to help you and your baby stay healthy during your pregnancy and in the days and weeks following your baby’s birth.

  • Call Healthy Pregnancies, Healthy Babies directly at 800.615.2906

  • Visit myCigna.com, select Healthy Pregnancies, Healthy Babies and click Enroll online now.

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Family at home

AVAILABLE TO US EMPLOYEES - BEGINNING JANUARY 1, 2024

MAVEN 

Serco is proud to offer Maven to our medical plan participants to help support every path to parenthood and beyond — at no extra cost to you. Maven is a support resource offering access to a care team focused on your specific needs, including:

  • fertility and family building,

  • maternity and newborn care,

  • parenting and pediatrics, and

  • menopause and as-needed care

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Visit the Benefits page on SercoConnect to learn more.

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Bright Horizons

Back to school resources

Maven Clinic

(US Only)

how maven can help you parent as a team

Maven Clinic

how to handle parental burnout

Bright Horizons

the benefits of play for child's development

TELUS Health

working parents toolkit

US Only

cigna healthy pregnancy app

Cigna Healthcare  (US Only)

breastfeeding resources

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