April 2025 Wellbeing Newsletter
- Serco Wellbeing Team
- Apr 1
- 14 min read
As daylight stretches and nature comes to life, April invites a season of renewal and growth. This month, Serco Wellbeing is here to help you refresh your finances, manage stress, and embrace a healthier, more balanced you.
In this issue:
Benefits Corner
Celebrate National Walking Day and Earn Wellbeing Tickets!
Lace up your sneakers and celebrate National Walking Day on Wednesday, April 2! Walking is one of the simplest ways to boost your health, clear your mind, and recharge your energy—and we’re making it even more fun with a special one-day activity. Whether it’s a solo stroll, a walk with colleagues, or a family outing, every step counts.
Walk for Wellbeing Tickets
Take a walk during your day on Wednesday, April 2 and earn Wellbeing Tickets
Walk for at least 5 minutes: Earn 1 Wellbeing Ticket
Walk for at least 15 minutes: Earn 5 Wellbeing Tickets
Walk for 30 minutes or more: Earn 10 Wellbeing Tickets
Submit the National Walking Day Form by Friday, April 4
Encourage a friend or coworker to join
Snap a photo of your walk and share it with us on the Serco Wellbeing Viva Engage
This activity is only available on April 2—be sure to complete the form by Friday, April 4, to receive your Wellbeing Tickets. Let’s make movement a priority—just one step at a time!
Fresh Beginnings: New Activities to Complete This Month
Total Wellbeing On-Demand: Assess Your Financial Health
Your financial health plays a key role in your overall wellbeing, and now you can take steps to assess and improve it with the Total Wellbeing On-Demand activity for April.
Total Wellbeing On-Demand: Assess Your Financial Health
Complete the Financial Health Assessment from TELUS Health to evaluate your financial situation You’ll receive personalized resources and recommendations, tailored to your responses, to help you improve your financial health.
Bonus Activity: Financial Fitness Webinar
For an extra financial boost, watch the Financial Fitness Webinar and earn an additional 5 wellbeing tickets! It’s a simple way to get on track financially while earning rewards for taking care of your wellbeing.
Earn Rewards Earn Wellbeing Tickets for completing one or both activities!
Complete the Total Wellbeing On-Demand Financial Assessment
Watch the optional Financial Fitness Webinar bonus activity.
Complete the Assess Your Financial Health Submission Form to receive your rewards!
Visit the Total Wellbeing On-Demand page to learn more. Please note: you will need to log into TELUS Health to complete these activities.
LinkedIn Learning Course: Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
We are excited to announce a new LinkedIn Learning course for the second quarter: Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking. In this course, you’ll discover nine actionable tips for promoting psychological safety, including encouraging open dialogue, reinforcing the purpose and meaning of your organization, and leading with openness. You’ll also learn simple ways to incorporate psychological safety into your daily practice, enabling you to nurture a culture of trust and innovation.
Whether you’re a leader looking to support your team’s growth or an individual contributor seeking to enhance collaboration, this course equips you with the tools to create a safe, empowering work environment. Start today and take the first step toward building a stronger, more innovative team.
Earn 5 Wellbeing Tickets for completing this course anytime from April 1 – June 30!
Please note: if you are not logged into LinkedIn Learning on your web browser (or haven’t used your Serco LinkedIn Learning account before), the course link will first take you to the Serco single-sign-on page.
April Mindful Moment: Tree Grounding Meditation
Take a moment to reconnect with nature and ground yourself through the calming practice of Tree Grounding Meditation from TELUS Health. This simple yet powerful activity helps to center your mind, reduce stress, and enhance your sense of stability.
Take a few minutes to engage in this grounding meditation and experience the benefits of being more present and centered throughout the month – and earn one Wellbeing Ticket and your chance to win a HelloFresh box!
Please note: you will need to log into TELUS Health to watch the TELUS Health meditation.
March Mindful Moment Winners
Thank you to everyone who participated in this month's Mindful Moment activity. Your commitment to prioritizing your well-being is truly inspiring. A huge congratulations to our March Mindful Moment winners! This month, we're thrilled to reward our winners with a delicious HelloFresh box, bringing the convenience of fresh, home-cooked meals straight to their doors.
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Don't forget – you could win a HelloFresh box too! Just complete the Monthly Mindful Moment activities to enter for your chance to win. Take a moment for yourself this month, and you might just be the next lucky winner!
Rise to the Challenge: Coming Soon & Celebrating Winners
Mark Your Calendars: Next Rise to the Challenge Begins in May
Looking ahead, we’re excited to announce our partnership with Serco ERGs for the upcoming Rise to the Challenge event in May – the Stride Together Challenge. This event is a fantastic opportunity to get active, stay engaged, and work together as a community. Whether you’re walking, jogging, or simply moving, the Stride Together Challenge encourages everyone to stay active while earning rewards along the way. Get ready to challenge yourself and connect with others as we strive toward better health and well-being!
Sign Up for the Challenge: Register to participate in the Stride Together Challenge.
Compete With an ERG: Select an ERG for the challenge that your steps will count towards. Choose from one of the six ERGs at Serco - use the links to visit their SercoConnect page and learn more:
Track Your Steps: Log your steps to stay active and contribute to your team's progress.
Collaborate and Compete: Work with your ERG to move and achieve goals together.
Earn Rewards: Celebrate your success with rewards for your efforts and achievements!
Register Today
Don’t miss out—register today and take the next step in your wellbeing journey!
No Spend Challenge Winners
A huge thank you to everyone who participated in the No Spend Challenge! We had ## participants who managed to not spend for ## days throughout the challenge. Your dedication to mindful spending is truly inspiring, and we’re proud of everyone who took part, no matter how many days you succeeded in avoiding unnecessary purchases.
Congratulations to our No Spend Challenge winners – your commitment really paid off, and we can’t wait to celebrate your achievement! These employees won a gift card to the Wellbeing Marketplace.
Rachel Gage
Floralene Sanchez
Malena Brooks
James Umagat
Grace Park
Kim Stimpson
Lisa Justice
John Devera
Angela Mitchell
Antoinette Phelps
How to Be a Rise to the Challenge Winner
Participate in any of the quarterly challenges to earn Wellbeing Tickets and your chance to be one of 10 winners each challenge to win a wellbeing gift.
Announcing March Wellbeing Warrior: Yolanda Scott
We are thrilled to celebrate Yolanda Scott and her incredible journey toward total well-being! Through dedication and perseverance, Yolanda has made significant strides in improving her health, mindset, and financial wellness.
Yolanda has committed herself to attending regular medical checkups, making healthier food choices by cooking at home, and carefully managing her carbohydrate and sodium intake. As a result, she has successfully lost weight and continues to work toward her ideal goal with determination and focus. A key factor in her success has been her involvement in Serco Omada, where she tracks her food intake, exercise, blood pressure, and glucose levels. With the support of Omada’s health coaching, she has adopted small, manageable goals that have helped her develop lasting healthy habits and stay motivated throughout her journey.
As a busy mom, Yolanda faces the daily challenge of balancing family responsibilities while prioritizing her own wellness. She has overcome these obstacles through meal prepping, regular exercise, increased water intake, and mindful eating. Her hard work has led to major achievements, including lowering her A1C levels—a significant milestone in her health journey.
Beyond her physical health, Yolanda is also taking charge of her financial future. With guidance from Voya, she is learning how to save and invest wisely, ensuring a stable and secure financial foundation. She recognizes that financial health is an essential part of overall well-being and is making proactive strides toward financial success.
Yolanda’s word for the year is “Complete.” She shared, “My one word to leave with everyone is complete. If we complete what we have in mind then we will achieve the goals we set out for ourselves and so this year I'm focusing on Complete health, mental and financial state of being.”
Please join us in congratulating Yolanda Scott on her outstanding progress! Her story serves as a motivation for us all to take charge of our health, finances, and overall wellness. Keep up the amazing work, Yolanda!
Become a Wellbeing Warrior
Are you a Wellbeing Warrior or know someone who is? A Wellbeing Warrior is someone who embraces healthy habits, inspires others, and commits to personal growth and self-care. Whether it’s through regular movement, mindfulness, or uplifting those around them, their dedication makes a difference. If this sounds like you or someone you admire, don’t wait—submit a nomination today and celebrate the impact of a true Wellbeing Warrior!
One winner will be highlighted each month and awarded an exciting prize valued at up to $500!
Visit the Wellbeing Warrior Page to learn more!
Celebrating March Caught in Action: Making a Wellbeing Impact Winners
Congratulations to our March Caught in Action: Making a Wellbeing Impact winners! Your dedication to fostering a positive and supportive environment inspires us all—thank you for making a difference!
Alex LeFavi: In March 2025, Alex took the initiative to organize a SercoRising early-career Happy Hour, creating a great opportunity for members to connect
Hazel Cummings: Shared the No Spend Challenge with friends and family, encouraging them to join and take part in the activity. By inspiring others and holding herself accountable, she created a sense of shared commitment and motivation, making the challenge even more meaningful.
How You Can Be the Next Caught in Action Winner
We want to recognize your dedication to wellbeing! Each month, those "caught in action" will earn a special wellbeing prize. By staying active, prioritizing your health, and inspiring others, you have the chance to earn an exciting reward! Keep prioritizing your health, and you could be next to receive a special reward!
Take Control of Your Finances with TELUS Health
Almost everyone needs some level of financial planning, yet it’s often pushed aside. You may have clear financial goals, such as buying a home or funding your child’s education but knowing how to achieve them can be a challenge. With TELUS Health, you have access to expert financial counselors, personalized assessments, and a comprehensive financial well-being toolkit. Learn more about these resources and visit TELUS Health to find more information.
Financial Counselors
If you need additional support, TELUS Health offers free and confidential financial health consultations on a variety of topics including:
Budgeting and overall money management
Credit card debt & debt management options
Credit management and rebuilding of credit
Financial emergency options
Difficulty paying student loans
Foreclosure and other housing issues
Basic mortgage questions including buying versus renting
Financial aspects and implications of bankruptcy
Identity theft
Online financial wellbeing toolkit
This toolkit offers resources to set you, and those who may depend on you, on the path toward financial security. Access easy to use resources to help you with:
Evaluating Your Financial Health
Budgeting and Saving Strategies
Managing and Reducing Debt
Navigating Financial Changes
Coping with Money-Related Stress
Achieving Financial Wellness CareNow Program
The Achieving Financial Wellbeing CareNow program is designed to empower you to take control of your finances. This self-directed program allows you to work at your own pace, ensuring you fully understand and apply the concepts in your daily life. It provides simple, actionable worksheets and advice on budgeting, saving, managing debt, and planning for the future.
Tax consultation. Service is available in a variety of formats, such as email materials, online information and financial calculators, and one-on-one telephonic consultations. Financial Tax Consultants are qualified tax professionals. The consultations focus on providing information and education about federal tax questions. In keeping with the approach of the service, affiliate tax consultants offer information and education. They never offer tax advice or prepare returns. They offer information about federal taxes only. Questions regarding state taxes are referred to state resources. If you need help with federal tax issues, a telephonic appointment is made for you to speak with an affiliated tax professional. Tax consultations cover topics such as:
Past due taxes and dealing with the IRS
Filing requirements & forms
Amending previous returns
Deductions, exemptions and credits
Implications of transferring money
Selecting a local tax specialist
Year-to-year changes in tax rules and requirements
Visit the TELUS Health One platform today to access these valuable resources.
NEW! Psychological Safety Corner
We’re excited to introduce a new feature in our Newsletter—Psychological Safety Corner! Psychological safety is the confidence that you can speak up, share ideas, ask questions, and admit mistakes without fear of judgment or retaliation. When employees feel safe to express themselves, teams become more innovative, engaged, and resilient.
So, what does psychological safety look like in action?
Open and respectful communication
Feeling comfortable asking for help
Learning from mistakes instead of fearing blame
Encouraging new ideas and diverse perspectives
Creating a culture of psychological safety benefits everyone—it leads to stronger teams, better problem-solving, and a more supportive workplace. Stay tuned for more insights in upcoming issues as we continue exploring how to make psychological safety a key part of our Zero Harm goals!
For more information, visit the HSW Homepage or contact your HSW POC.
Town Hall: 2025 Injury Reduction Campaign Kickoff
Monday April 28th | 1200EST/0900PST
Join the Health, Safety, and Wellness Program for the 2025 Injury Reduction Campaign Kickoff Town Hall.
Safety isn’t just a rule—it’s a commitment we make to ourselves and each other. This year, our "Make It Personal" campaign highlights how every choice we make impacts safety, health, and well-being.
Support a Colleague in Need: Donate Vacation Hours (US Only)
At times, life presents unexpected challenges, and a little extra support can make a big difference. The Vacation Donation Program allows employees to help colleagues facing medical emergencies, major disasters, or caregiving responsibilities by donating accrued vacation hours.
How to Donate
Employees may donate vacation hours to benefit-eligible coworkers who:
Have received a serious medical diagnosis, experienced a medical emergency, or been affected by a major disaster.
Are caring for an immediate family member (mother, father, spouse/partner, child) who has experienced a medical emergency, major disaster, or serious illness.
Have exhausted their sick and vacation time balances (except in California, where sick leave exhaustion is not required by law).
Donations must be made in one-hour increments, with a minimum of four hours donated. Donors must maintain a vacation balance of at least 40 hours and be in active working status.
How to Request Donated Hours:
Eligible employees may request up to 40 hours of donated vacation from the vacation donation bank.
Get Involved Today!For more details, refer to the Vacation Donation Policy on the SharePoint site.
To donate vacation hours, complete the Vacation Donation Donor Form.
To request donated hours, submit the Vacation Donation Request Form.
By donating, you’re giving more than just time—you’re giving peace of mind to a coworker in need.
IBS Awareness Month: Understand & Managing Your Gut Health
April is IBS Awareness Month, offering an opportunity to focus on Irritable Bowel Syndrome (IBS)—a common, yet often misunderstood gastrointestinal disorder that affects millions worldwide. IBS Awareness Month encourages open dialogue about the condition, helping to reduce stigma and support those affected.
Despite it being such a common condition, IBS is not understood as well as other bowel conditions – and no specific treatment or cure has yet been found. Given the difficulty in medically treating the condition, and because it’s not life-threatening, IBS can often be seen as ‘non-serious’, even by medical professionals. Those who live with the condition would tell you a different story.
The consistent cycle of recovery and relapse that is symptomatic of IBS, the nature of the common symptoms, the stress of constant planning to leave the house, the difficulty in diagnosis of the condition, the current impossibility of curing IBS can leave those suffering in a state of limbo. While there is no cure for IBS, many people can prevent flare-ups and manage symptoms with the right approach:
Healthy Diet: A balanced diet, including a low FODMAP approach, can help reduce triggers. Certain foods may exacerbate symptoms, so it's important to identify and avoid them.
Stress Management: Stress is a key trigger for IBS symptoms. Techniques like mindfulness, yoga, and meditation can help reduce stress and improve gut health.
Regular Exercise: Physical activity promotes regular bowel function and can help relieve stress, improving overall digestion.
Routine Check-ups: Regular visits to your healthcare provider can ensure you're managing your IBS effectively and help with symptom control.
Support and Lifestyle Tips
Track Your Symptoms: Keep a daily log of your food, activities, and symptoms to help identify triggers and patterns.
Prioritize Sleep: Consistent sleep helps regulate the gut, so aim for 7–8 hours of rest each night.
Self-Compassion: IBS can fluctuate, so practice patience and self-compassion as you manage your health.
Raising Awareness
If you or someone you know is dealing with IBS, it's important to consult with a healthcare professional to develop a personalized plan for effectively managing symptoms.
With the right lifestyle choices and support, managing IBS is absolutely achievable. Let’s join forces to raise awareness and improve the well-being of those living with this condition. Together, we can make a difference.
NEW Service Available for Cigna-Enrolled Members: Oshi Health
Oshi Health, a virtual gastrointestinal (GI) care provider, is now available for Cigna-enrolled members, offering personalized, multidisciplinary support for digestive health issues. From occasional symptoms to chronic diseases, Oshi Health can diagnose and treat hundreds of digestive issues.
Here's a few highlights about Oshi Health:
Members can receive a diagnosis and treatment within days
Access to an in-house, multidisciplinary team of GI-specialized clinicians including gastroenterologists, GI providers (nurse practitioners and physician assistants), registered dietitians, and gut-brain specialists)
Frequent and flexible touchpoints, including unlimited virtual visits and ongoing support throughout their 12-month care journey.
Easily accessible care with virtual visits and messaging through Oshi Health’s mobile app, supplemented by educational tools, content, tracking and educational modules
For more information or to schedule a appointment with Oshi Health today, visit myCigna.com. Click on the Find Care tab and type in Oshi Health to learn more.
Bright Horizons: Latest Updates & Upcoming Events
College Coach Event: Success After High School - Alternatives to a 4-Year Degree
April 16, 2025 | 3:00 p.m. ET | Live Webinar
The 4-year college degree isn’t the only path to your student’s success. High school graduation is closer than you think – and you might be wondering what your student’s options are once senior year is over. Is the four-year college degree the only pathway to success? Hear from an expert to learn:
What academic, career, and other pathways exist for high school graduates
How to identify the best options and set goals based on your student’s strengths and interests
Tips for establishing a timeline and action items for your student
This topic is suggested for parents/guardians of 9th – 12th graders.
Enhanced Family Support: New Partners
Wonderschool and ActivityHero have joined Bright Horizons®, giving you even more flexible care options. With special savings and expanded choices, finding the right care has never been easier—so you can focus on what matters most.
Wonderschool
Child care options, found for you. Save time with Wonderschool. Get free access to a dedicated support team — experts who will research and find local, high-quality care and education in a setting you’ll feel great about.
ActivityHero
Looking for camps, classes, or extracurriculars? This huge online marketplace puts the perfect activity — sports, STEM, woodworking, outdoor adventure, and more — right at your fingertips, with special savings.
How to Register for Bright Horizons
Visit my.brighthorizons.com and click “Log In.”
In the Navigate to Your Portal Window, select “Employee Benefits.”
Select Serco from the dropdown and enter the requested details to verify your employment
Click “Confirm Email Address” in your confirmation email to continue filling out your information
Create a username and password that you’ll use to access My Bright Horizons moving forward
Add your care recipients, interests, and any other requested information
Access your Bright Horizons Benefits
Unlock Your Retirement Potential with the Right Tools
Planning for retirement is one of the most important steps you can take for your financial well-being. Fortunately, Serco offers valuable retirement planning tools through Voya and Manulife to help you secure your future. Whether you’re just starting out or approaching retirement, these resources can help you make informed financial decisions.
For U.S. Employees: Retirement Tools from Voya
Voya provides a range of resources designed to help you build a strong financial future. Take advantage of:
Retirement Progress: Check out myOrangeMoney® to see how much money you’ll need in retirement and whether you’re on track
Educational Resources: Access webinars, articles, and financial planning tools.
Connect with a professional to get help finding the right option for you.
Employer Contributions: Ensure you're maximizing any matching contributions available.
Log in to your Voya account to explore these tools and adjust your savings plan as needed.
For Canadian Employees: Retirement Tools from Manulife. Manulife offers robust planning tools and support to help you secure your financial future. Key features include:
Manulife Retirement Calculator: Get a customized savings projection.
Investment Guidance: Explore different options suited to your financial goals.
Personalized Advice: Access expert resources to make informed decisions.
Easy Account Management: Adjust contributions and track progress online.
Visit your Manulife account today to take control of your retirement savings.
Take Action Today
Making the most of these resources now can help ensure a comfortable retirement later. Log in to your Voya or Manulife account to explore the available tools, update your savings plan, and take charge of your financial future.
Your future self will thank you!
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