September 2025 Wellbeing Newsletter
- Serco Wellbeing Team
- Sep 1
- 13 min read
As the seasons shift and the days cool, it’s the perfect moment to focus on your total wellbeing—mind, body, and spirit. Whether you’re wrapping up summer or tackling new projects, this month offers tips on managing stress, boosting your immune system, and staying active with simple wellness challenges. Let’s embrace balance and resilience together this September!
In this issue:
Get Ready to Thrive: Join the Strive for 5 Challenge!
Are you ready to feel energized, focused, and healthier than ever? The Strive for 5 Challenge starts on September 8, and this is your moment to take control of your wellbeing by committing to eat five servings of fruits and vegetables every day. It’s simple, powerful, and totally doable—and the benefits will transform how you feel inside and out!
Why You Can’t Miss This Challenge
Eating more fruits and veggies isn’t just about nutrition—it’s about boosting your energy, sharpening your focus, and protecting your body against illness. Imagine powering through your day with natural vitality and feeling proud of the healthy habits you’re building. This challenge is designed to help you do just that, with support every step of the way.
Here’s How to Win at Wellness:
Make the commitment starting September 8 to hit 5 servings daily
Engage with weekly emails packed with creative recipes, easy tips, and inspiration to keep you motivated.
Track your progress and celebrate every small victory
Earn wellbeing tickets and rewards to recognize your dedication and success.
Ready to Crush It?
Fill your plate with vibrant, delicious fruits and veggies—make every meal a colorful celebration.
Swap one less healthy snack for a fresh fruit or crunchy veggie.
Challenge yourself to try new flavors and recipes each week—variety keeps it exciting!
This is your chance to create real, positive change—feel stronger, healthier, and more confident every day. Don’t just watch the wellness movement—be a leader in it.
Join the Strive for 5 Challenge on September 8 and let’s make this your healthiest season yet!
September Wellbeing Activities: Give, Connect, Thrive
Total Wellbeing On-Demand Thriving Together September: Wellness Through Giving Back
This September, we’re focusing on the powerful connection between giving back and personal wellbeing. Research shows that acts of kindness—whether big or small—not only make a difference for others, but also boost your own happiness, reduce stress, and create stronger connections. That’s why our Thriving Together calendar is filled with daily activities designed to inspire kindness, community connection, and gratitude.
Each day, you’ll find a simple action you can take—like writing a thank-you note, donating gently used items, volunteering your time, or sharing your skills with others. These moments of giving don’t take long, but they create a ripple effect of positivity that extends far beyond one day.
Here’s how it works:
Check the calendar for your daily activity.
Complete it at a time that works for you.
Complete the Submission Form to earn up to 20 Wellbeing Tickets.
1-4 Activities: 1 Wellbeing Ticket
5-10: Activities: 5 Wellbeing Tickets
11-20 Activities: 10 Wellbeing Tickets
20+ activities: 20 Wellbeing Tickets
The more activities you complete, the more tickets you collect—and the bigger the impact we can make together. Let’s thrive this month by giving back, supporting one another, and building a stronger, kinder community at Serco.
Visit the Total Wellbeing On-Demand page to learn more and download your calendar to get started!
Total Wellbeing On-Demand:
Suicide Prevention & Awareness Microlearning Series
Sometimes the most powerful support we can offer someone is simply being willing to listen, ask, and connect. In honor of Suicide Prevention Awareness Month, we’re launching a new Total Wellbeing On-Demand Microlearning Series designed to raise awareness and provide practical tools for suicide prevention.
In just a few minutes, you’ll gain practical tools that can make a real difference in someone’s life. Each short video highlights one key area:
Know the Warning Signs
5-Step Action Plan to Help Someone
Be the One - How to Ask and Listen
Supporting Someone in Crisis - Where to Get Help
Take Care of Your Mental Health
Earn Wellbeing Tickets: Earn 1 ticket for each video you complete—and if you watch all 5, you’ll earn an additional 5 tickets as a bonus!
These videos are designed to fit into your schedule anytime, anywhere. Small steps like these can help create a culture of compassion at Serco—where no one feels alone, and everyone knows help is within reach.
Take a few minutes to watch, learn, and be part of the change. Together, we can make moments that truly matter. Visit the Total Wellbeing On-Demand page to watch the videos today!
REMINDER: LinkedIn Learning Course Ends September 30 Chair Work - Yoga Fitness and Stretching at Your Desk
Don’t forget to check out this quarter’s LinkedIn Learning course: Chair Work – Yoga, Fitness, and Stretching at Your Desk. Watch the course by September 30 to earn 5 Wellbeing Tickets.
Please note: if you are not logged into LinkedIn Learning on your web browser (or haven’t used your Serco LinkedIn Learning account before), the course link will first take you to the Serco single-sign-on page.
Take a Mindful Pause with the Five Senses Meditation
Pause and ground yourself in the present with the 5 Senses Meditation, a simple practice that uses sight, sound, touch, taste, and smell to bring calm and clarity. This simple, grounding practice helps you reduce stress, refresh your focus, and bring balance back to your mind and body—whether at work, home, or anywhere in between.
How to Participate
Watch the guided video, listen to the audio, or complete the meditation on your own—anytime throughout September. Choose the way that works best for you to bring calm and focus into your day.
Earn Rewards
By participating, you’ll earn 1 wellbeing ticket toward your rewards and be entered into a raffle to win a HelloFresh meal kit box—a tasty way to celebrate your mindfulness journey!
Make mindfulness a part of your daily routine this September and experience the benefits of a calmer, clearer mind. Take this opportunity to nurture your wellbeing—you deserve it! Visit the Mindful Moments page to find the video and audio for the meditation.
NEW: Take Mindful Moments with You Anywhere
Mindfulness is now at your fingertips—whenever and wherever you need it. We’ve made it easier than ever to bring a moment of calm into your day by making all previous Mindful Moment videos and audio sessions available for download on the Serco Wellbeing website.
Whether you’re at your desk, on a break, commuting, or winding down at home, you can choose the practice that fits your mood and schedule. Keep your favorite sessions on hand so you can pause, breathe, and reset—anytime life gets busy.
August Mindful Moment Winners
A big thank you to everyone who joined us for August’s Mindful Moment! Practicing the Body Scan Meditation gave us all a chance to slow down, check in with ourselves, and release tension—proving that even a few mindful minutes can make a big impact.
Congratulations to our August winners!
Allison Clemens
David Galloway
Carrie Zupancic
Stacy Glanzman
Elizabeth Garrett
Don’t forget—you could be next! Complete this month’s Mindful Moment activity for your chance to win a HelloFresh box and treat yourself to both mindfulness and a delicious reward.
Congratulations to August Wellbeing Winners
August Caught in Action Winners
At Serco, every voice matters — and when team members share their ideas, it helps us improve and grow together. Our Caught in Action program celebrates those who take the time to provide meaningful feedback that strengthens our wellbeing initiatives, making them more impactful for everyone. This month, we’re excited to highlight two individuals whose thoughtful contributions led to positive changes and improvements in our programs.
Christina Hall – Christina shared feedback for Mindful Moment, which led to the addition of a new feature allowing participants to download tracks for future use. Thanks to her input, this resource is now even more valuable and accessible for ongoing self-care.
Kimberly Stimpson – Kimberly shared positive feedback about Rise to the Challenge reminders and suggested adding reminders for monthly activities as well. Her ideas will help us keep wellbeing initiatives top of mind and easy to engage with.
Thank you, Christina and Kimberly, for your contributions! Your thoughtful ideas don’t just improve our programs — they inspire all of us to participate, share, and make Serco an even stronger, more connected community.
Want to be next month’s Caught in Action star? Participate in September’s activities, prioritize your wellbeing, and you could be recognized!
August Wellbeing Warrior: Riley Figliozzi
This month, we’re proud to celebrate Riley Figliozzi as our August Wellbeing Warrior! Riley was nominated by Katy Milano, who shared: “I am proud to have Riley on my team, and as an influence as a Wellbeing Warrior!”
Riley’s commitment to wellbeing shines across every dimension of life — physical, social, emotional, and community. She dedicates herself to fitness by going to the gym and participating in group classes 3–5 days a week, all while steadily training as a runner. What began as short 1–3 mile jogs has grown into an inspiring journey of resilience and growth. Earlier this year, Riley proudly completed her first 10K in March, followed by a personal best of 8 miles in 1.5 hours. That progress paid off on August 24th, when she accomplished her biggest goal yet — completing her 10-mile race in 2 hours and 9 minutes, a milestone she once thought impossible.
Beyond her fitness goals, Riley makes an incredible impact through her passion for mental health and community. As a Life Coach and Mental Health Advocate, she hosts local women’s circles that create safe, judgment-free spaces for women to connect, share openly, and support one another. These circles focus on self-care, mental health, and building meaningful relationships — and the feedback from participants has been overwhelmingly positive.
Read more about of Riley's journey and accomplishments on the Wellbeing Warrior page
Become a Wellbeing Warrior
If you know someone who’s making positive changes — or if you’re on that journey yourself — it’s time to shine a light on it. From small steps to big breakthroughs, every effort counts. Nominate a Wellbeing Warrior today and help us recognize those who are leading the way toward a healthier, happier life.
One winner will be highlighted each month and awarded an exciting prize valued at up to $500! Visit the Wellbeing Warrior page to learn more and submit your nomination!
Supporting Mental Health This Suicide Awareness Month with EAP TELUS Health
September is Suicide Awareness Month—a time to come together as a community to raise awareness, reduce stigma, and promote mental health support for everyone. At Serco, we are deeply committed to creating a workplace where every individual feels supported and knows help is available.
One of the most valuable resources we offer is the Employee Assistance Program (EAP) through TELUS Health. This confidential program provides professional support to help you navigate life’s challenges, including stress, anxiety, depression, and thoughts of self-harm.
How EAP TELUS Health Supports You
Confidential, 24/7 Access: Reach out anytime by phone, video, or in person for immediate support.
Experienced Counselors: Skilled professionals who listen with compassion and provide personalized guidance.
Comprehensive Services: From mental health counseling and crisis intervention to family support and community referrals, the EAP is here to help with a wide range of needs.
Helpful Resources: Access educational materials and tools designed to build resilience and improve wellbeing.
How You Can Make a Difference
Don’t hesitate to seek help for yourself or encourage someone else to do so—support is confidential and readily available.
Use the EAP as a safe space to share your feelings and find practical solutions.
Promote open dialogue about mental health to help reduce stigma and create a culture of care.
Educate yourself about the signs of distress and where to turn for help.
You Are Not Alone
Remember, support is always within reach. Serco, together with TELUS Health, stands beside you with resources and compassionate care. If you or someone you know is struggling, take that important step to connect with the EAP.
Contact TELUS Health Today
This Suicide Awareness Month, let’s stand together to support mental health, encourage hope, and foster a community where everyone feels valued and heard.
Contact TELUS Health today for more resources and support:
Phone: Available 24/7 at 888-456-1324
Website: Schedule a counseling session through the online scheduler available on TELUS Health One Platform. Visit one.telushealth.com/serco
First Time Users: register for an account using the invitation code “sna-employee ID” (ex. sna-00123456)
Returning Users: login using your email and password set up during the registration process
Health & Safety: Reporting an Injury
Reporting an injury is more than a requirement—it’s an important part of psychological safety and overall wellbeing. When injuries are reported promptly, leaders can respond quickly with medical support, workplace adjustments, and return-to-work planning. This reinforces that health is prioritized, strengthening trust and care within the team.
Timely reporting also reduces stigma. When employees see that reports are handled fairly and without blame, they feel confident that concerns will be addressed and that their wellbeing truly matters. This approach prevents small injuries from becoming serious, lowers stress, and creates a culture where safety and respect are the standard.
Reporting protects everyone. Each report helps identify hazards, improve processes, and prevent future incidents. By reporting, you’re safeguarding yourself and contributing to a safer, healthier workplace for all.
For step-by-step guidance on reporting injuries visit, Incident Response
Give Hope, Win Rewards: Donate to the Serco People Fund
When life takes an unexpected turn, the Serco People Fund is there to help employees and their families through tough times. From natural disasters to personal hardships, this fund provides meaningful support when it's needed most.
This September, we’re inviting you to join in the spirit of giving by making a donation—big or small—to the Serco People Fund. Any donation helps, and your generosity directly supports colleagues facing unforeseen challenges.
And here’s a bonus: When you donate during the month of September, you’ll be entered into a drawing to win one of five HelloFresh meal kits—delicious, ready-to-cook meals delivered to your home!
Here’s how it works:
Donate anytime between September 1–30
New and existing donors are eligible—whether it’s your first contribution or part of an ongoing payroll deduction
No minimum donation required—every dollar truly makes a difference
Five lucky donors will be selected at random to receive a free HelloFresh box
Make a Donation Today
All North America-based employees can now donate to the Serco People Fund to help support colleagues in need!
Two options are available to make a donation:
Contribute through payroll deduction. To contribute through payroll deduction, fill out the People Fund Donation Form. You can select a one-time donation or opt in for a recurring donation from each paycheck.
Donation via Check. You can contribute without opting in for payroll deductions via a check made payable to Serco People Fund and mailed to:
Serco, Inc.
12930 Worldgate Drive Suite 600
Herndon, VA 20170
Attention Wellbeing
Every contribution counts. Whether large or small, your support can make a world of difference to a colleague in need. Together, we can strengthen our Serco community and spread kindness where it matters most.
Thank you for being a part of this important initiative—and good luck in the HelloFresh raffle!
Ovarian Cancer Awareness Month: Know the Signs, Protect Your Health
September is Ovarian Cancer Awareness Month, a time to shine a light on one of the most serious women’s health issues. Ovarian cancer is often called the “silent” cancer because its early symptoms can be vague and easily mistaken for less serious conditions. By increasing awareness and encouraging proactive healthcare, we can make a difference.
Why Awareness Matters
Ovarian cancer is the fifth leading cause of cancer-related deaths among women. When found early, the survival rate is significantly higher — but only about 20% of cases are diagnosed at an early stage. That’s why knowing the warning signs and risk factors is crucial.
Know the Possible Warning Signs
While symptoms can be caused by many conditions, pay attention if they are new, persistent, or unusual for your body—especially if they occur more than 12 times a month:
Persistent bloating or abdominal swelling
Pelvic or abdominal pain
Difficulty eating or feeling full quickly
Frequent or urgent need to urinate
Changes in bowel habits, fatigue, or unexplained weight changes
Risk Factors to Be Aware Of
Age (most common in women over 50)
Family history of ovarian, breast, or colorectal cancer
Certain genetic mutations (such as BRCA1 and BRCA2)
Endometriosis or never having been pregnant
If these symptoms are new, frequent, or persistent, it’s important to talk with a healthcare provider.
Your Role in Prevention & Early Detection
Listen to your body: Don’t ignore persistent symptoms.
Know your family history: Share it with your doctor.
Schedule regular check-ups: Discuss any concerns promptly.
Stay informed: Awareness can save lives — yours or someone else’s.
The Bottom Line
Ovarian cancer may be difficult to detect early, but awareness is a powerful tool. Knowing your body, tracking unusual changes, and advocating for your health can make a lifesaving difference.
Show Your Support
This month, let’s help break the silence around ovarian cancer. Share this information with friends, family, and colleagues. The more we talk about it, the more likely it is that someone will recognize the signs early.
Cigna-Enrolled Only
Visana Virtual Women’s Health Clinic
Offered as part of your Cigna HealthcareSM medical plan, Visana is an in-network virtual women’s health clinic where you can find answers to new symptoms or existing diagnoses. Simply schedule a convenient virtual visit and pay your in-network cost-share.*
Get support for:
Preventive care like well-woman visits, fertility assessments, mental health assessments, preventive screenings, and health coaching
Gynecological, sexual, and reproductive health like heavy bleeding, painful periods, vaginal infections, fibroids and endometriosis
Hormone and metabolic health like irregular periods, sudden weight gain or loss, polycystic ovary syndrome (PCOS), and thyroid issues
Menopause and perimenopause with hormonal, and non-hormonal treatment options
For more information or to schedule a visit, log in to my.cigna.com.
New KinderCare Benefits Now Available to Serco Employees
Balancing work and family life just got a little easier! Serco is proud to offer a new childcare benefit in partnership with KinderCare Learning Companies, designed to support employees with young children and school-age kids alike.
KinderCare Discounts
Whether you need full-time childcare or before- and after-school care, Serco’s partnership with KinderCare provides trusted, flexible, and affordable options for your family. As a Serco employee, you’re eligible for a 10% tuition savings at participating KinderCare Learning Centers and Champions® programs.
Understanding Your Options: KinderCare vs. Champions
KinderCare Learning Centers serve children from 6 weeks to 5 years old, focusing on early childhood education through play, discovery, and nurturing guidance. It’s a great place for infants, toddlers, and preschoolers to grow and get ready for elementary school.
Champions Programs are designed for school-age children (5 to 12 years old), providing before- and after-school care that includes homework support, creative enrichment, physical activities, and full-day camps during school holidays.
Why Choose KinderCare and Champions?
Convenient Locations: Find centers and sites near your home or work.
Flexible Scheduling: Full-time, part-time, or drop-in care options to fit your family’s needs.
Safe, Clean Environments: Facilities prioritize health and safety, so you can have peace of mind.
Caring, Qualified Staff: Experienced educators and caregivers dedicated to your child’s growth.
Proven Curriculum: Programs designed to foster learning, confidence, and curiosity at every age.
How to Access Your Tuition Savings
Locate a KinderCare Learning Center or Champions program near you.
Contact the director at the location to discuss enrollment.
Show proof of your employment with Serco NA to activate your 10% tuition discount.
This discount applies to both new families and current KinderCare or Champions participants.
Need Assistance?
The KinderCare Family Support team is available to help you with any questions or concerns. Call them at 888-525-2780 for personalized support.
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