December 2025 Wellbeing Newsletter
- Serco Wellbeing Team
- 15 hours ago
- 11 min read
As we wrap up the year, December gives us a chance to slow down, recharge, and focus on what supports our wellbeing. This month’s edition includes helpful resources, seasonal tips, and new activities to help you stay grounded and supported through the holidays — help you finish the year feeling balanced, encouraged, and ready for the fresh start ahead.
In this issue:
Don't Miss Out: Final Week of the Kickstart Kindness Challenge
It’s the final week of the Kickstart Kindness Challenge — and there’s still time to join in the fun! This is your opportunity to make a difference, brighten someone’s day, and earn Wellbeing Tickets while doing it. Every small act of kindness counts, whether it’s a thoughtful note to a colleague, a helping hand for a friend, or a kind gesture in your community.
How to Participate:
Visit the Rise to the Challenge page to get started. Register to get started or simply complete activities!
Spread kindness: Small gestures at home, at work, or in your community — a compliment, thank-you note, or helping hand — all make a difference.
Track your acts: Use the Kickstart Kindness Challenge Checklist to discover ideas and easily log your contributions.
Inspire others: Share your stories and experiences to motivate colleagues and keep the kindness going.
Earn Rewards:
1 Wellbeing Ticket for each week you participate
10 Bonus Tickets for completing all four weeks
Additional tickets for posting or commenting during the challenge
Chance to win one of 10 Rise to the Challenge rewards worth up to $500
Let’s close out 2025 by celebrating kindness, connection, and the positive impact we can make together.
Celebrate the Season with New Activities
Total Wellbeing On-Demand: 12 Days of Wellness
Unwrap a little wellness each day this holiday season! Join the 12 Days of Wellness Challenge to discover fun, festive, and energizing ways to care for your mind, body, and spirit. From stretching and gentle movement to gratitude and seasonal self-care, each day is a gift designed to boost your energy, lift your mood, and make your season brighter.
Whether you have just a few minutes or a little more time, these activities are easy to fit into your day and can make a meaningful difference in how you feel. By taking intentional moments for yourself, you can reduce stress, reconnect with what matters, and fully embrace the joy of the season.
How to participate:
Download the tracker to follow along and keep track of your progress.
Complete daily activities at your own pace anytime in December.
Earn wellbeing tickets — 1 ticket per completed activity, plus 10 bonus tickets if you complete all 12 days!
Take a few minutes each day to care for yourself and make this holiday season a little brighter, calmer, and more joyful.
Final Month to Complete: LinkedIn Learning Course
There’s still time to complete the Gratitude Meditation course on LinkedIn Learning! This mindful practice is a simple way to pause, reflect, and cultivate positivity, calm, and focus — helping you feel more balanced in your day-to-day life.
Complete the course anytime before December 31 to earn 5 wellbeing tickets. Take a few minutes to explore the course, embrace gratitude, and give yourself the gift of a calmer, more mindful mindset before the year ends.
Final Mindful Moment of 2025: Year-End Reflection
As the year comes to a close, take a moment to pause and reflect. Our Mindful Moment: Year-End Reflection activity offers a few quiet minutes to acknowledge the past year, celebrate achievements, and recognize the challenges you’ve navigated.
This simple practice provides space to reconnect with yourself, gain perspective, and step into the new year feeling grounded, refreshed, and ready for what’s ahead.
How to Participate & Earn Rewards:
Watch the guided video or listen to the audio anytime in December to earn 1 wellbeing ticket toward rewards and be entered into a raffle to win a HelloFresh meal kit box.
REMINDER: Visit the Mindful Moment page to download the audio and take it with you on the go!
November Mindful Moment Winners
A huge thank you to everyone who joined November’s Letting Go Meditation! It’s inspiring to see so many of you taking a few mindful minutes to pause, reflect, and bring calm into your day. Your participation shows the power of small moments of self-care and the positive impact they can have on your wellbeing — we love seeing our Serco community prioritizing mindfulness!
Congratulations to our five HelloFresh box winners! We hope you enjoy this delicious reward and take a moment to celebrate yourself for making time for self-care.
Jeanette Desforge-Pyoli
Diego Jenkins
Tonya Brown
Amy Hill
Carmina Agtuca
There’s just one more chance to win a HelloFresh box in 2025 — don’t miss out! Check out December’s Mindful Moment activity today, take a few quiet minutes for yourself, and enter for your chance to win.
Spotlight on the Final Wellbeing Warriors
November Wellbeing Warrior: Brittney Champagne
This November, we’re celebrating Brittney Champagne for her incredible dedication to health, resilience, and personal growth.
Brittney’s journey began in September of last year when she was diagnosed with Guillain-Barré Syndrome, a condition that initially left her with severe muscle weakness and even the inability to move her face. Since then, she’s committed to rebuilding her health from the ground up. Working closely with her doctor, Brittney focused on nutrition, monitoring deficiencies, and gradually regaining strength through physical therapy.
Her perseverance paid off—she not only returned to her favorite run/walk routine but completed the Wine and Dine 10K at Disney World, setting a personal record! Continuing her fitness journey, she recently joined a local Burn Bootcamp and is now training for her first Half Marathon in 2026. Along the way, Brittney has learned to truly listen to her body, saying, “When it’s tired, I need to stop; when it’s hungry, it’s important to fuel properly.” She has also celebrated 50 pounds lost without focusing solely on weight.
Beyond her physical accomplishments, Brittney embraces the movement and mindfulness resources offered by Serco Wellness, including meditation practices that help her stay grounded. She also highlights the support of her Serco Women’s Mentor, who has guided her gratitude journey: “My mentor has been an incredible influence, encouraging me to focus on what I can control and to celebrate progress during a season of change and uncertainty.”
Her story is a powerful reminder that resilience, consistency, and self-compassion are key to wellbeing. Congratulations, Brittney!
December Wellbeing Warrior: Michelle Cantu
This December, we’re proud to celebrate Michelle Cantu for her incredible dedication to both financial and physical wellbeing, resilience, and personal growth.
This year, Michelle focused on building long-term financial security while planning for her children’s future. She began her Certified Financial Planner (CFP) certification, applied professional strategies to her personal finances, and stayed disciplined through budgeting and intentional decision-making. Even starting midway through the year, she caught up on all retirement and investment contributions—adapting through challenges like the government shutdown, unexpected family changes, and community shifts. Michelle shares, “I learned to balance consistency with flexibility, giving myself rest when needed and trusting the structure I built to help me catch up.”
Michelle’s dedication extended to her physical health as well. Despite extreme heat and humidity in Okinawa and the responsibilities of parenting during her husband’s deployment, she maintained a consistent running routine. That commitment led to an unexpected but incredible milestone: signing up for and completing a half marathon just one week before the race. She recalls, “Even with the nerves at the starting line, I showed up, committed, and finished strong. Crossing that finish line with my kids cheering for me felt like a huge personal win and a reminder that I’m capable of more than I give myself credit for.”
Michelle credits her success to a combination of discipline, consistency, and smart use of tools—from tracking her runs and heart rate with her Apple Watch to leveraging financial apps and CFP materials for her financial planning. These resources, paired with her focus on mindfulness, nutrition, and hydration, helped her stay on track and maintain overall wellbeing.
Beyond her own achievements, Michelle has shared the strategies she’s learned with peers, friends, and family, helping others take steps toward financial independence and healthier habits. Her story is a shining example of how commitment, resilience, and intentional choices can create meaningful personal growth while inspiring those around us.
Congratulations, Michelle, on being our December Wellbeing Warrior!
Celebrating November Caught in Action Winners
This month, we’re excited to recognize two incredible employees whose actions embody the spirit of community, wellbeing, and support. Their efforts not only uplift those around them but also inspire others to take meaningful steps toward creating positive change.
Amanda Drake: Bringing Calm and Focus to the Team
Amanda Drake, Training Supervisor for PBGC’s CCS team, has been recognized for her “Relax – Just Breathe” sessions. These presentations help new hires manage stress, stay focused, and build confidence during training. Her guidance has already inspired new team members to incorporate mindful breathing into their daily routines, creating a calmer, more supportive learning environment.
Desirae Sanders: Inspiring Community Support
Desirae Sanders has gone above and beyond in raising awareness for the Kansas City donation event supporting City Union Mission. Through her energy, creativity, and outreach, she encouraged colleagues to get involved and support families in need this Thanksgiving.
Her efforts demonstrate the power of initiative and the positive impact one person can have on the community.
Be December’s Final Caught in Action Star!
As the year winds down, December is your last opportunity to be recognized as a Caught in Action star! Focus on your wellbeing, make a difference, and you could be celebrated—and rewarded with a $100 Snappy reward—for your efforts. It’s a great way to end the year on a high note and inspire others along the way!
Check out all of our past Caught in Action winners and learn how you can make an impact for your chance to be recognized in December!
Navigating the Holidays with TELUS Health
The holiday season can be a joyful time, but it can also bring added stress, financial pressure, and anxiety. TELUS Health’s Employee Assistance Program (EAP) offers resources to help you navigate the season with balance and wellbeing.
Support available through TELUS Health includes:
Budget and financial planning tips to reduce holiday spending stress.
Self-care strategies to maintain your energy, focus, and mental health.
Managing holiday anxiety and stress through practical tools and guidance.
Family and relationship support to help you navigate challenging dynamics during gatherings.
Whether it’s handling work pressures, family responsibilities, or personal stress, TELUS Health provides confidential, professional support for any work, health, or life concern. Make your wellbeing a priority this season — your EAP is available 24/7, 365 days a year.
Access TELUS Health today and take care of yourself and those around you.
Phone: Available 24/7 at 888-456-1324
Website: Schedule a counseling session through the online scheduler available on TELUS Health One Platform. Visit one.telushealth.com/serco
First Time Users: register for an account using the invitation code “sna-employee ID” (ex. sna-00123456)
Returning Users: login using your email and password set up during the registration process
Seasonal Safety: Stay Alert During the Holidays
As winter sets in, hazards like icy surfaces, poor lighting, and cluttered areas increase the risk of slips, trips, and falls. Incident trends also show fatigue and distraction during the holiday season—both can lead to serious injuries.
Stay proactive:
Conduct thorough pre-shift briefings to review site conditions and task-specific hazards.
Confirm rescue plans for high-risk activities such as elevated work or confined spaces.
Clear walkways, wear proper footwear, and allow time for breaks to maintain focus.
Safety doesn’t take a holiday— Think Safe, Work Safe, Home Safe!
Give Back This Season with Giving Tuesday & the Serco People Fund
This December, join us in celebrating Giving Tuesday, a global day of generosity and kindness. It’s the perfect opportunity to make a difference for your colleagues and their families by supporting the Serco People Fund, which provides assistance to those facing extraordinary challenges.
To recognize the generosity of our employees, we’re thrilled to announce the November HelloFresh raffle winners!
Julie Knoll
Dana Ho
Amanda Miller
Glenn Sieja
Ray Mauricio
Your contributions not only helped support the Fund but also earned you a chance to enjoy a delicious meal at home.
There’s still time to get involved! Don’t miss your final opportunity to enter the HelloFresh raffle for 2025. Make a donation to the Serco People Fund before the end of December for your chance to win, while also supporting colleagues in need.
How to Participate:
Donate anytime now through December 31
Open to all donors, new or ongoing
No minimum donation required—every dollar counts
Five winners will receive a HelloFresh box
This Giving Tuesday, let’s celebrate generosity, community, and the spirit of giving. Every contribution counts — and together, we can make a meaningful impact for our Serco colleagues and their families.
Preventive Health: Stay Healthy During Cold and Flu Season
As cooler weather settles in, cold and flu season becomes more active. Taking a few simple steps now can help you stay healthy, keep your energy up, and enjoy the season with confidence.
Ways to stay healthy this season:
Get vaccinated: The flu shot is the most effective way to prevent influenza and reduce the severity if you do get sick. Consider getting your vaccine early in the season to maximize protection.
Wash your hands frequently: Regular handwashing with soap and water is one of the simplest and most effective ways to stop the spread of germs.
Cover coughs and sneezes: Use a tissue or your elbow to cover coughs and sneezes.
Prioritize rest, nutrition, and hydration: A healthy lifestyle supports your immune system and keeps you feeling energized.
Keep your environment clean: Wipe down frequently touched surfaces, such as doorknobs, keyboards, and phones, to reduce the spread of germs.
Stay home if you’re sick: Avoid exposing coworkers, friends, and family by taking the time you need to rest and recover.
By incorporating these simple habits into your daily routine, you can protect your health, reduce your risk of illness, and stay energized throughout the season. Taking proactive steps now ensures you can enjoy the months ahead feeling your best, both at work and at home.
Avoid the Waiting Room: MDLIVE Virtual Care for Cold & Flu Season (US Cigna-Enrolled Only)
If you’re feeling under the weather, MDLIVE can help with diagnosis, treatment recommendations, and prescriptions for minor illnesses like colds, flu, or sinus infections — all without leaving your home.
MDLIVE is a reliable and affordable alternative to urgent care clinics, ERs, or in-person visits. Their board-certified doctors can treat more than 80 common conditions on-demand 24/7 or at a time that works for you.
It’s easy to connect to care with MDLIVE:
Access MDLIVE by logging into myCigna.com® or by using the myCigna® App.
Find the “Talk to a Doctor” button on the homepage. You may have to scroll down.
Select the type of virtual care you need – Medical or Counseling. Estimated cost will be shown.
Schedule an appointment or start your visit within minutes.
MDLIVE doctors can provide new prescriptions if appropriate and handle short-term refills of existing medications, so you can get back to feeling your best faster.
Skip the waiting room and get fast, convenient care so you can recover sooner and keep your energy up this season. Visit myCigna.com or call MDLIVE at 888.726.3171 when you need virtual care.
Kick Off the New Year Strong with Active & Fit Direct (US Only)
Start 2026 with a fitness routine that fits your lifestyle! With Active & Fit, you have access to thousands of gyms, premium studios, and a wide range of classes — from yoga and Pilates to strength training, cycling, and more. Enjoy the flexibility to work out your way, without long-term contracts, annual fees, or cancellation penalties.
$0 Enrollment & New Year Savings
Kick off the New Year with $0 enrollment when you use code MAKEYOURMOVE – available now through February 28, 2026! Plus, add a second gym location and receive $5 off each additional monthly membership, making it easier than ever to stay active your way. Spouses and domestic partners can also join for additional fees, depending on program terms.
More to Power Your Progress
Access thousands of on-demand workout videos — free and at your fingertips.
Enroll your partner and move toward your fitness goals together.
Choose multiple gyms, studios, or classes and enjoy the flexibility to create a routine that fits your schedule.
New! Active & Fit Direct™ Marketplace
Take your wellness to the next level with the new Active & Fit Marketplace. Unlock 10%–50% off gear, gadgets, and apparel from top brands like Adidas®, New Balance®, Fitbit®, NutriBullet®, Therabody®, and more. Vendors, products, and discounts may vary by sponsor.
Digital Library Access
Not ready to join? You can still access the Active&Fit Digital Library! These 30-minute classes, led by certified instructors, are available to anyone! Follow @MyActiveandFit on Facebook to check them out, or watch anytime on YouTube.
Start the year feeling energized, motivated, and supported — with Active & Fit, your healthiest year yet is just a step away!
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