March 2025 Wellbeing Newsletter
- Serco Wellbeing Team
- Mar 3
- 10 min read
With the arrival of spring just around the corner, it's the perfect time to focus on revitalizing our minds, bodies, and spirits. Whether you're looking for ways to stay active, improve your mental health, or enhance your overall wellness, we’ve got you covered. Let’s make this month the start of your journey to a more balanced and fulfilling life!
In this issue:
Get the Support You Need with TELUS Health
Benefits Corner
Two Weeks Left in the No Spend Challenge!
With just two weeks remaining in the No Spend Challenge, there’s still plenty of time to jump in and reset your spending habits!
This challenge is all about becoming more mindful of where your money goes. By cutting out non-essential purchases and focusing on needs instead of wants, you can gain better financial awareness, boost your savings, and even get creative with how you enjoy life without extra spending.
It’s never too late to start! Whether you’ve been participating from the beginning or are just now joining, these final two weeks are a great opportunity to challenge yourself and make a lasting impact on your financial well-being. Are you ready to rise to the challenge?
Join the challenge today and take the first step toward a healthier financial future!
Prioritize Rest for World Sleep Day with New Wellbeing Activities
Total Wellbeing On-Demand: How Well Are Your Sleeping?
Sleep is essential to our overall wellbeing. It’s when our bodies rest, repair, and recharge, so we wake up ready to face the day. Yet, despite its importance, many of us struggle with getting the quality sleep we need.
If you’ve been feeling more tired than usual, struggling to fall asleep, or waking up groggy, it might be time to assess your sleep habits. Prioritize your sleep and celebrate World Sleep Day (March 14) by participating in the Total Wellbeing On-Demand activity: How Well Are You Sleeping Quiz to learn more about your sleep and decide if you should get evaluated for a potential sleep disorder.
How to Get Started:
Complete the How Well Are You Sleeping Quiz
Complete the How Well Are You Sleeping Submission Form
Please note: you will not be asked to submit your results from the health heart assessment.
Earn one Wellbeing Ticket
Start your journey to better sleep and a more energized, healthier you. Visit the Total Wellbeing On-Demand page on the Serco Wellbeing Website to learn more and find additional resources on sleep health.
LinkedIn Learning Course: Sleep is Your Superpower
It's the final month to complete Sleep is Your Superpower! Finish the course by March 31 to earn 5 Wellbeing Tickets. Start today and unlock the power of great sleep!
Sleep is mandatory. You can’t outsource it and you can’t negotiate it—and it has a powerful impact on everything you do while you’re awake. So why not build habits to optimize your sleep and live your best life? Learn how to prioritize sleep, assess your sleep, create the right sleep environment, and adopt strategies to fall asleep and stay asleep in this course presented by LinkedIn Learning.
Please note: if you are not logged into LinkedIn Learning on your web browser (or haven’t used your Serco LinkedIn Learning account before), the course link will first take you to the Serco single-sign-on page.
March Mindful Moment: Stretching for Your Body and Mind
In our busy lives, we often rush from one task to another, barely taking a moment to check in with ourselves. One simple yet powerful way to engage in mindfulness is through stretching. Stretching not only improves flexibility and reduces muscle tension, but it can also serve as an opportunity to ground ourselves in the present moment, fostering a sense of calm and focus.
Check out this short Stretch Break – Stretches at Your Desk video. Once you've completed the routine, fill out the Stretching for Body and Mind Submission Form to earn 1 Wellbeing Ticket and be entered for a chance to win a HelloFresh Box!
February Mindful Moment Winners
Thank you to everyone who participated in the February Mindful Moment activity and a big round of applause to the five lucky winners of the HelloFresh Box Raffle! You've each earned a well-deserved reward for taking a mindful moment and prioritizing your wellbeing.
Patricia Nesmith
Regina Nolen
Rebecca Lent
Steve Zerbe
Savannah Lamirand
Each will receive a HelloFresh Box packed with fresh ingredients and delicious meals to inspire your next culinary adventure. We hope this prize brings a touch of joy and nourishment to your daily routine.
Don't forget – you could win a HelloFresh box too! Just complete the Monthly Mindful Moment activities to enter for your chance to win. Take a moment for yourself this month, and you might just be the next lucky winner!
Announcing February Wellbeing Warrior Winner
Brandon Ramirez exemplifies the spirit of commitment and resilience in his journey toward better health and wellness. After experiencing a significant health scare in May 2024, he committed himself to prioritizing his wellbeing, embracing a more active lifestyle, and taking full advantage of the benefits provided by Serco.
Brandon actively utilizes the Omada Health program to track his weight and blood pressure, Hinge Health to support his musculoskeletal wellbeing, and the Serco Wellbeing program to stay engaged and motivated. These programs play a vital role in his overall health journey, providing him with the tools, support, and accountability needed to maintain his commitment to a healthier lifestyle.
Brandon has set ambitious goals for 2025, focusing on both physical and mental well-being. Committed to healthier eating habits, he has already lost 5-7 pounds on his way to a 25-pound weight loss goal. Acknowledging the challenges of emotional eating, he remains determined to stay on track. His confidence grows with each milestone, reinforcing his belief in consistency and dedication. To further support his journey, he regularly takes part in races, primarily 5Ks and 10Ks, alongside his wife. Running together strengthens their commitment to health and keeps them accountable.
As he continues his wellness journey, Brandon remains committed to the Omada Health program through Cigna and looks forward to participating in any and all Serco Wellbeing initiatives. His story is a testament to the power of perseverance, goal-setting, and community support in achieving a healthier, more fulfilling life.
Congratulations to Brandon Ramirez, our February Wellbeing Warrior!
Become a Wellbeing Warrior
It’s never too late to start your journey. In 2025, you have the chance to make small, impactful changes that will lead to big improvements in your health and wellbeing. By focusing on consistent, positive actions—whether it’s adding more movement to your day, practicing mindfulness, or taking time for self-care—you too can become a Wellbeing Warrior.
Visit the Wellbeing Warrior Page to learn more and submit your nomination!
Recognizing Caught in Action Campaign Winners
We’re excited to announce the Caught in Action: Making a Wellbeing Impact campaign winners for February!
Komalpreet Kaur: Received a Serco Baby Care Package and shared an adorable baby photo, showcasing their little one wrapped in a cozy Serco Baby onesie and blanket.
Nicole Taylor: Participated in the Kindness in Action Bingo and spread kindness in Serco by taking meeting notes for coworkers.
Congratulations to the winners this month! Keep up the fantastic work, and thank you for inspiring us all!
Earning a Wellbeing Reward
We want to recognize your dedication to wellbeing! Each month, those "caught in action" will earn a special wellbeing prize.
By staying active, prioritizing your health, and inspiring others, you have the chance to earn an exciting reward!
Keep prioritizing your health, and you could be next to receive a special reward!
Get the Support You Need with TELUS Health
At Serco, we know that life can be unpredictable, and challenges—big or small—can affect your daily routine. That’s why we provide the TELUS Health Employee Assistance Program (EAP), a free and confidential service to help you manage personal and professional challenges.
Why Use TELUS Health EAP?
Life can be stressful, and it's important to have support when you need it. Whether you're feeling overwhelmed at work, struggling with personal relationships, facing financial difficulties, or dealing with health concerns, TELUS Health EAP provides the tools and guidance to help you navigate these challenges effectively.
What Does TELUS Health Offer?
24/7 Support: Immediate access to professional counselors anytime, anywhere.
Confidential Counseling: Speak with licensed professionals via phone, video, or in-person.
Work-Life Resources: Get help with financial planning, legal issues, parenting, eldercare, and more.
Health & Wellness Tools: Explore self-help articles, assessments, and wellness programs to support your overall health.
How to Access TELUS Health:
Toll-free by phone, 24 hours a day, seven days a week, 365 days of the year: Connect with a professional consultant for support, strategies, tools, and referrals.
Online at one.telushealth.com: Access hundreds of articles, e-books, audio recordings, assessments, toolkits, and more.
Online Scheduling: TELUS Health offers an online scheduling tool to easily book appointments at your own convenience.
By free mobile app (for iOS & Android). Download the TELUS Health app on your mobile device.
TELUS Health is Just a Phone Call Away
When you reach out, you’ll be asked for your name, address, and our company name (Serco). Don’t worry—your personal information will stay confidential. Providing our company name helps the consultant understand the specific services and benefits available to you. You can also decide when and how you’d like to receive follow-up calls.
The consultant will take the time to listen, understand your concerns, and assess your situation. Based on your needs, they may:
Work with you create a plan to navigate your challenges
Help you navigate the EAP website to find helpful resources (i.e. articles, webinars, and more)
Refer you to an EAP counselor for short-term support
Guide you to helpful community or online resources
Refer you to a specialist or local counselor for ongoing support
If you or someone close to you is going through a difficult time, remember that help is only a phone call away. Don’t wait until stress becomes overwhelming—take action today and make use of TELUS Health EAP.
You do not need to be enrolled in other Serco benefits to use TELUS Health resources. TELUS Health is also open to immediate family members of Serco employees.
March is Colorectal Cancer Month: Know the Risks, Take Action
Colorectal cancer is the second leading cause of cancer-related deaths, yet it is one of the most preventable and treatable cancers when detected early. March is Colorectal Cancer Awareness Month, a time to raise awareness, encourage screening, and promote healthy lifestyle choices that can reduce the risk of this disease.
Why Awareness Matters
Early stages of colorectal cancer often don’t show symptoms, making routine screening essential for early detection. When caught early, colorectal cancer is highly treatable, with survival rates significantly improving. If you're over the age of 45 (or younger with a family history), talk to your healthcare provider about getting screened.
Know the Risk Factors
While anyone can develop colorectal cancer, certain factors can increase risk, including:
Inflammatory Bowel Disease – Crohn’s Disease or ulcerative colitis
A personal or family history of colorectal cancer or polyps
Being over 50 (though cases in younger adults are rising)
Diets high in red or processed meats and low in fiber
Lack of physical activity
Smoking and excessive alcohol consumption
Take Action for Prevention
The good news is that colorectal cancer is largely preventable. Here’s how you can reduce your risk:
Get screened – Regular screenings, such as colonoscopies, can detect issues early. Talk to your doctor about when to start.
Eat a balanced diet – Increase fiber intake with fruits, vegetables, and whole grains while reducing processed and red meats.
Stay active – Regular exercise can lower your risk.
Avoid tobacco and limit alcohol – Making healthy lifestyle choices can significantly decrease your chances of developing colorectal cancer.
Make Your Health a Priority
This month, take a proactive approach to your well-being. If you're due for a screening or have concerns about your risk, schedule a conversation with your healthcare provider. Early detection saves lives—spread the word and encourage your loved ones to get screened!
A Path to Better Health and Rewards (Cigna-Enrolled Only)
All of our medical plan options provide coverage for many preventive care services at no cost (i.e., no copays or coinsurance and costs are not subject to a deductible). Check with Cigna for details on what services are covered under preventive care guidelines. Plus, earn $100 Serco Incentive Dollars for completing a colon cancer screening!
NEW Service Available for Cigna-Enrolled Members: Oshi Health
Oshi Health, a virtual gastrointestinal (GI) care provider, is now available for Cigna-enrolled members, offering personalized, multidisciplinary support for digestive health issues. From occasional symptoms to chronic diseases, Oshi Health can diagnose and treat hundreds of digestive issues.
Here's a few highlights about Oshi Health:
Members can receive a diagnosis and treatment within days
Access to an in-house, multidisciplinary team of GI-specialized clinicians including gastroenterologists, GI providers (nurse practitioners and physician assistants), registered dietitians, and gut-brain specialists)
Frequent and flexible touchpoints, including unlimited virtual visits and ongoing support throughout their 12-month care journey.
Easily accessible care with virtual visits and messaging through Oshi Health’s mobile app, supplemented by educational tools, content, tracking and educational modules
For more information or to schedule a appointment with Oshi Health today, visit myCigna.com. Click on the Find Care tab and type in Oshi Health to learn more.
Bright Horizons Webinar: How to Negotiate Your Financial Aid and Scholarships
Bright Horizons College Coach® invites you to attend a live webinar on March 5 at 3pm EST for: Understanding and Negotiating Your Financial Aid and Scholarship Offers.
Once you receive your need-based financial aid and merit scholarship offers, you need to figure out how much it will reduce your student’s college costs and how much you’ll actually be paying. We’ll help you untangle the financial aid puzzle.
In this presentation, you’ll learn how to:
Interpret financial aid terminology and compare offers
Understand the terms and renewability of different types of aid
Differentiate between financial aid and financing options
Use competing offers to negotiate for increased merit scholarship funds
Appeal for additional assistance based on special financial circumstances
Get Expert Guidance!
Schedule a free one-on-one session with an expert to discuss your family’s unique situation. Questions? Call 888-527-3550 or email serco@getintocollege.com.
Please note: Bright Horizons College Coach does not sell investment products, recruit for colleges, or benefit financially from the planning decisions families make.
Active&Fit Spring Promotion (US-Only)
As winter fades and fitness routines heat up, now is the perfect time to make the most of Active&Fit Direct!
Find the right gym for you. Choose from over 12,700 gyms and over 9,400 premium exercise studios. Standard gyms include 24 Hour Fitness, YMCA, Anytime Fitness, Crunch, and more. Premium Gyms include Stretch lab, Rumble, Pure Barre, and more.
Save big on your fitness journey. Get a standard gym membership for just $28/month or enjoy 20% to 70% off retail rates at a premium exercise studio.
Bundle and save. Get $5 off each additional gym you join.
No long-term contracts. Easily sign up, switch gyms, or cancel online with no fees or penalties.
Bonus Perks! Create a free account and get access to over 14,000+ on-demand workout videos!
From March 1 through May 31, the Active&Fit Direct™ program is waiving the $28 enrollment fee for both the standard and premium networks. Use code FITNESSFIRST when enrolling to earn the $0 enrollment fee.
Get started on your fitness journey—without breaking the bank! Visit Wellbeing on the Benefits Resources page on SercoConnect to access the Active and Fit Registration.
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