February 2025 Wellbeing Newsletter
- Serco Wellbeing Team
- Feb 4
- 14 min read
As we embrace the month of love and kindness, it’s the perfect time to focus on spreading positivity, nurturing our mental and physical health, and building connections. In this edition, we’ve got exciting challenges, tips, and resources to help you feel your best this month.
In this issue:
We're a Cigna Healthy Workforce Designation Recipient!
Every year, Cigna HealthcareSM recognizes a group of organizations for their commitment to employee well-being and vitality. This year, we are proud to announce that Serco has received the silver level Cigna Healthy Workforce Designation.
Our culture of health and vitality starts with you. Thank you for helping us achieve the Cigna Healthy Workforce DesignationTM recognition. We would not have been recognized for our healthy work culture without you. Thank you and congratulations on this achievement!
Check out our 2024 Wellbeing Program Review and Highlights to see how Serco’s commitment to employee wellness earned us the Cigna Healthy Workforce Designation!
Register for the First Rise to the Challenge: No Spend Challenge
Spending is built into our daily habits, from our morning trip to the coffee shop to unwinding at happy hour after work. Even when we try our best to stick to a budget, it’s easy to get sucked into buying stuff, leaving our savings to suffer. Sometimes the best way to shake up our shopping habits is to go on a spending freeze.
Take control of your finances and build better money habits with the No Spend Challenge! Whether you’re looking to kickstart your savings, pay down debt, or simply break free from impulse spending, this challenge will empower you to make mindful money decisions.
Why Join the No Spend Challenge?
Highlight your spending habits so you can see where your money is going and learn where to cut back.
Save more money since you will be cutting unnecessary expenses and spending less - and put it toward something meaningful, whether it’s an emergency fund, a vacation, or paying down debt.
Build better financial habits that will serve you for years to come.
Rediscover what truly matters—you’ll focus on non-material things and find joy in simple experiences.
Feel empowered to make intentional financial decisions that align with your goals.
The No Spend Challenge encourages you to pause unnecessary spending, focusing only on essential purchases like food, utilities, and bills. The goal is to become more mindful of spending habits, identify areas where money can be saved, and redirect those savings toward meaningful financial goals. Ready to see what’s possible when you say no to unnecessary expenses? Let’s do this!
How it works:
Limit Your Expenses. The goal of the challenge is to limit your spending essential expenses. For example, you still need to pay bills and buy groceries but skip the coffee shop or eating out.
Track and Monitor No Spend Days. Use the No Spend tracker to mark off each day you avoid spending and monitor your progress.
Weekly Emails and Helpful Resources. Each week includes tips and resources to help you save money and improve your financial wellness.
Earn Wellbeing Tickets and Rewards. Earn one Wellbeing Ticket for each week you complete and an additional 10 if you complete all four weeks.
Get ready and register today—the challenge begins February 17! Don’t miss out on the opportunity to improve your financial wellness.
Discover New Wellbeing Activities in February
Total Wellbeing On-Demand: Heart Health Check-Up
Take a proactive step toward your overall health by completing a Heart Health Check-Up today. This simple, quick assessment only takes a few minutes but can provide you with essential insights into your heart health. By identifying potential risks early, you can take proactive steps to minimize them and make healthier lifestyle choices.
How to Get Started:
Complete the Heart Disease Risk Calculator
Please note: you can change measurements between US Imperial and Metric.
Submit the Heart Health Check-Up Submission Form
Please note: you will not be asked to submit your results from the health heart assessment.
Earn five Wellbeing Tickets
Don’t wait—taking this small step today can lead to big benefits in the future. Understand your heart health better, learn where improvements can be made, and start making healthier choices that will benefit you for years to come.
Total Wellbeing On-Demand: Kindness in Action Bingo
Looking for a fun and meaningful way to brighten your day and the lives of those around you? The Kindness in Action Bingo is here to inspire smiles, spark positivity, and encourage small acts of compassion that can make a big difference!
From simple gestures like helping a neighbor or offering a heartfelt compliment to more thoughtful actions like donating to a cause or writing a thank-you note, each square represents an opportunity to make the world a little kinder.
Download the Kindness in Action Bingo card.
Complete acts of kindness. Check off each square as you go.
Share your stories. Celebrate your progress by sharing what you’ve done. Share them on Serco Wellbeing North America Viva Engage or email us at wellbeing@serco-na.com
Earn Wellbeing Tickets! Submit the Kindness in Action Submission Form to earn tickets:
Complete at least one activity: earn 1 Wellbeing Ticket
Get a Bingo (horizontal, vertical, diagonal) to earn 10 Wellbeing Tickets
Complete all the activities on the card to earn 20 Wellbeing Tickets
Challenge yourself, inspire others, and make kindness a habit. Join us today and be part of something special!
Visit the Total Wellbeing On-Demand page to learn more and get started today!
February Mindful Moment: Loving Kindness Meditation
February is the perfect time to focus on love—not just for others, but for yourself too. This month, we’re encouraging everyone to take a mindful pause with a Loving-Kindness Meditation. It’s a simple yet powerful practice designed to cultivate feelings of compassion, connection, and goodwill.
Earn Rewards
Take a moment to listen to the exercise today, then complete the Loving Kindness Meditation Submission Form to earn 1 Wellbeing Ticket and be entered for a chance to win a HelloFresh Box.
Take a moment to prioritize kindness—both for yourself and others. Let’s make February a month filled with love, mindfulness, and wellbeing.
January Mindful Moment Winners
A heartfelt thank you to everyone who participated in January's first Mindful Moment activity! We’re thrilled to share that nearly ## employees joined in, taking a step towards greater well-being and earning a chance to win a HelloFresh box.
Congratulations to the first winners:
Harold Iley
Brandy Reed
Jordan Mossman
Gayle Butcher
Hazel Pondevida
Reminder: You can win a HelloFresh box too! Simply complete the Monthly Mindful Moment activities to be entered for your chance to win. Don’t miss out—take a moment for yourself this month!
My Wellbeing Dashboard Refresh
Serco Wellbeing is excited to introduce the newly updated Wellness Dashboard on My Insight for 2025! Check out the refreshed features available:
Total Wellbeing Tickets Earned: Your Wellbeing Tickets have been reset to zero for 2025, giving you a fresh start for the new year. Tickets will be updated monthly, providing you with an up-to-date view of your total count.
Rise to the Challenge Badges: Take on all-new Rise to the Challenges for 2025 and earn new badges! Completed challenges will be displayed in vibrant color, while uncompleted ones will remain grayed out, helping you track your progress at a glance.
Activities Completed: Keep track of all the wellbeing activities you’ve completed. The dashboard will display a list of all the activities you've finished in 2025, making it easy to see your achievements at a glance.
Updated Monthly: The My Wellness Dashboard will be updated every month, with the date of the last update shown at the bottom of the dashboard. Make sure to check back regularly to stay on top of your progress!
Access Valuable Wellbeing Resources
In addition to tracking your progress, the Wellness Dashboard connects you to a wealth of wellbeing resources, including:
Serco Wellbeing Website: Explore a range of wellbeing activities, articles, tips, and guides to maintain a healthy lifestyle.
Serco Wellbeing Viva Engage: Join our vibrant community to share your journey, get inspired, and stay updated on wellbeing activities.
Benefits Page on SercoConnect: Access a variety of health, wellness, and financial resources available to you.
Wellbeing Warrior: Celebrate your efforts and those of your colleagues by sharing stories or nominating others as Wellbeing Warriors.
We hope you find the updated Wellness Dashboard a helpful tool in reaching your health and wellness goals. Explore the dashboard today and make 2025 your healthiest year yet!
If you have any questions, feel free to reach out to wellbeing@serco-na.com
Announcing the January Wellbeing Warrior: Kayleigh Harper
Congratulations to Kayleigh Harper for being named the January Wellbeing Warrior!
Serco Wellbeing is proud to announce Kayleigh Harper as the January Wellbeing Warrior, nominated by Liz Kellam. Kayleigh has shown outstanding leadership and dedication to promoting health and wellness within her team, and her efforts have made a lasting impact.
Last year, Kayleigh played a key role in helping her team set meaningful goals by leading a presentation on goal-setting during their weekly meeting and creating a dedicated Wellbeing channel on Teams. She continues to share valuable health resources and opportunities to meet wellness goals in 2025, inspiring her colleagues to stay engaged and active.
Kayleigh also launched a 30-day wellness challenge to kick off January, with plans to introduce a new challenge each month. She even organized a local fitness event and encouraged others to participate in a 5K, helping her team stay motivated and connected to the wellbeing community.
Liz Kellam shared, "Kayleigh is an inspiration to me in my current journey to be healthier. I am thankful for her regular posts and emails to remind us of what is available in Serco to challenge ourselves and the challenge she presents us all with. She also does all of this in a positive and encouraging way."
Through her active participation in Serco Wellbeing programs and her ongoing support on the Teams channel, Kayleigh remains a constant source of encouragement and inspiration. Her positive attitude and commitment to promoting a healthier lifestyle have made a real difference to those around her.
Congratulations, Kayleigh, and thank you for being such a positive force in our wellbeing community!
Become a Wellbeing Warrior
It’s never too late to start your journey. In 2025, you have the chance to make small, impactful changes that will lead to big improvements in your health and wellbeing. By focusing on consistent, positive actions—whether it’s adding more movement to your day, practicing mindfulness, or taking time for self-care—you too can become a Wellbeing Warrior.
Recognizing the Caught in Action Campaign Winners
We’re excited to announce our first Caught in Action: Making a Wellbeing Impact campaign winners! Their commitment to making small, meaningful changes has had a big impact on their own health and on our workplace culture.
Justin Minges: Participated in the Financial Wellness Webinar with Rate, took detailed notes, and shared them on Viva Engage for those unable to join.
Liz Kellam: Nominated Kayleigh Harper as the January Wellbeing Warrior Winner, sharing that Kayleigh has inspired her and others to become healthier.
Congratulations to our winners! Keep up the fantastic work, and thank you for inspiring us all!
Earning a Wellbeing Reward
We want to recognize your dedication to wellbeing! Each month, those "caught in action" will earn a special wellbeing prize. By participating in wellness activities, prioritizing your health, and encouraging others, you can qualify for this exciting reward.
Every month brings a new chance to be recognized, so keep engaging with the initiatives and you could be next to receive a rewarding gift!
TELUS Health Launches Monthly On-Demand Webinars for Your Wellbeing
TELUS Health is offering new monthly on-demand webinars, designed to give you easy access to expert health advice and wellness tips whenever you need it. These informative webinars cover a wide range of topics, from mental health and stress management to nutrition and fitness, helping you stay informed and make positive changes for your wellbeing. Whether you're looking to improve your overall health or address specific concerns, these webinars are a valuable resource for prioritizing your wellness.
How to Access TELUS Health Webinars:
Log into TELUS Health
Hover over the More tab in the top toolbar, then click the Support & Resources tab.
Scroll down to the Quick Links section and click TELUS Health Learning: Recorded Webinars
Explore the available webinars each month, along with a collection of recordings from previous years.
February On-Demand Webinar: Happiness: Learning from Positive Psychology
Positive psychology focuses on enhancing well-being and helping individuals flourish by fostering a balanced approach to life. Research on happiness shows that positive feelings and life satisfaction are largely influenced by intentional activities. In this seminar, participants will learn strategies to increase happiness by taking proactive steps to create their own joy.
Earn Serco Incentive Dollars for Watching EAP Webinars (US Only)
U.S. employees can earn rewards by participating in Employee Assistance Program (EAP) webinars. It’s a great way to boost your well-being and earn rewards while learning valuable strategies for personal and professional growth.
For Cigna-Enrolled Members: You can earn $50 for each webinar, with the opportunity to earn up to $400 in 2025.
For Non-Cigna Enrolled Employees: You can earn $25 gift cards for each webinar (up to $100 in 2025).
To participate, simply watch the webinars and self-report your participation on the myCigna website. Find instructions on how to report your participation HERE.
Start watching and earning today!
Preventive Health: Take Charge of Your Heart Health
February is recognized as Heart Health Month, a time to raise awareness about heart disease and take steps toward improving our cardiovascular health. At Serco, we believe that taking care of your heart is a vital part of overall well-being, and we encourage you to make your heart health a priority this month and beyond.
Why Heart Health Matters: Heart disease remains one of the leading causes of death worldwide, but the good news is that many risk factors are preventable or manageable. By making small lifestyle changes, such as improving your diet, staying active, and managing stress, you can significantly reduce your risk of heart disease.
Simple Steps to Support Your Heart Health:
Eat a Heart-Healthy Diet: Focus on eating a variety of fruits, vegetables, whole grains, and lean proteins. Limit saturated fats, trans fats, and sodium to keep your heart in top shape.
Stay Active: Regular physical activity, such as walking, swimming, or cycling, helps maintain a healthy weight, lowers blood pressure, and strengthens your heart.
Manage Stress: High stress levels can affect heart health. Try relaxation techniques like deep breathing, meditation, or yoga to manage stress.
Know Your Numbers: Regularly check your cholesterol, blood pressure, and blood sugar levels. Early detection of risk factors can help you take proactive steps to protect your heart.
Get Enough Sleep: Aim for 7-9 hours of sleep each night. Good rest is essential for overall health, including heart health.
This month, take action, stay informed, and support those around you in their heart health journey. Together, we can build a healthier, stronger community, both at work and in our personal lives. Let’s make heart health a priority today—because a healthy heart leads to a healthier life!
Manage Your Blood Pressure with Omada (Cigna-Enrolled Only)
For anyone trying to manage high blood pressure, everyday decisions can have major health effects - even if you're not feeling any symptoms. Omada coaches provide the personalized support you need to empower you to make healthier choices.
Enroll in minutes. You'll receive a blood pressure monitor and pre-connected wireless scale as well as be matched with an Omada Health Coach and hypertension specialist. They'll help you build healthy routines around what you love and create a personalized plan.
There's no better time to begin taking control of your high blood pressure then today.
You may have access to Omada to help reach your heart health goals - at no additional cost to you, if eligible. If you or your covered adult dependents are enrolled in the company medical plan offered through Cigna, are at risk for type 2 diabetes or heart disease, and are accepted into the program, you'll receive the program at no additional cost.
Serco People Fund: Supporting Our Employees in Times of Need
At Serco, we believe in taking care of our people and supporting one another through life's challenges. That’s why we’re excited to announce that the Serco People Fund is now available to employees across the United States and Canada. This initiative reflects our commitment to supporting one another during life’s most challenging moments.
What is the Serco People Fund? The Serco People Fund is a program to provide grants and support to colleagues and their close family members facing extraordinary financial hardship. Whether it’s due to an unexpected medical emergency, a natural disaster, or other unforeseen circumstances, the fund is here to help ease the burden when life takes an unexpected turn.
How Does It Work? The Serco People Fund operates through donations made by Serco employees, creating a network of support built on generosity and care. Employees facing significant financial challenges can apply for assistance, and grants are provided to eligible individuals to help them get through difficult times.
How Can You Contribute? Making a difference is simple. You can contribute to the Serco People Fund by making a donation, no matter the size. Every contribution counts and goes directly toward supporting colleagues in need. Two options are available to make a donation:
Contribute through payroll deduction. To contribute through payroll deduction, fill out the People Fund Donation Form. You can select a one-time donation or opt in for a recurring donation from each paycheck.
Donation via Check. You can contribute without opting in for payroll deductions via a check made payable to Serco People Fund and mailed to:
Serco, Inc.
12930 Worldgate Drive Suite 600
Herndon, VA 20170
Attention Wellbeing
All donors will receive an annual charitable statement which can be used when filing your taxes.
Thank You for Being Part of the Serco Family Your involvement in the Serco People Fund helps make a real difference in the lives of those who need it most. Let’s continue to support one another and demonstrate the power of unity and kindness.
2024 Serco People Fund Raffle Winner
Thank you to everyone who contributed to the Serco People Fund in 2024. Your donations make a significant difference in the lives of your fellow colleagues, and we are grateful for your generosity.
We’re thrilled to announce that Jonathon Oberg is the lucky winner of the 2024 Serco People Fund Raffle! Jonathon’s generous donation to the Serco People Fund earned him an entry into the raffle, and we’re excited to reward his kindness.
As the winner, Jonathon has received a special prize from our new reward vendor, Snappy. We hope this small gesture brings some joy and recognition to Jonathon for his ongoing support of the Serco People Fund and his dedication to helping colleagues in need.
Stay tuned for more opportunities to give and get involved! Congratulations again to Jonathon, and thank you for helping make a difference!
MDLive: Your Go-To Solution for Urgent Care (Cigna-Enrolled Only)
Getting sick is always inconvenient, whether you're at work or it's after hours. Maybe you have been dealing with a nagging symptom or condition and would like to consult a doctor on what to do. When you need care fast, including prescriptions, MD Live offers reliable 24/7 health care by phone or video. Anytime. Anywhere. See an MD Live doctor when:
You're feeling sick and prefer to get care from the safety of home without exposing yourself to germs in a waiting room.
You're at work and can't make it to a doctor's office.
It's late at night, and you're having symptoms that keep you awake.
You're traveling out of state and don't know if an urgent care clinic is open nearby.
You need a prescription on a weekend or evening when your doctor's office is closed.
Your child is sick, and you don't want to take them out to get care.
How to Get Started with MDLive:
Getting started with MDLive Urgent Care is quick and easy—follow these simple steps to access virtual care whenever you need it.
Log In: Access MDLive through myCigna.com or the myCigna app or call at 888.726.3171
Find Care: Click the “Talk to a Doctor” button on the homepage.
Choose Your Care Type: Select the type of virtual care you need, such as medical or counseling.
Start Your Visit: Begin a visit immediately or schedule an appointment at your convenience.
With MDLive Urgent Care, quality care is just a click or call away—offering you convenience, peace of mind, and support whenever you need it. For additional information visit mycigna.com or call the number on the back of your Cigna insurance card.
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