September 2026 Wellbeing Newsletter
- Serco Wellbeing Team
- 13 hours ago
- 10 min read
Your September starts here. September brings a new season and new opportunities to invest in your wellbeing. Find activities and resources designed to help you make time for yourself, explore something new, and focus on what supports you most. Explore what’s ahead and discover new ways to make your wellbeing a priority this month.
In this issue:
Total Wellbeing On-Demand
Save the Date: Suicide Prevention in the Workplace Webinar with TELUS Health
Complete eligible wellbeing activities to earn Wellbeing Tickets, which give you chances to win a $600 Wellbeing Reward. Whether you’ve already been participating or are just getting started, every activity is an opportunity to earn more tickets and increase your chances of winning.
Keep moving, keep participating, and keep those tickets coming. Your next activity could put you one step closer to a $600 reward!
Stride Together Challenge Starts in 2 Weeks!
Think you can help your team climb to the top? Starting September 14, it’s time to lace up, get moving, and put your steps to work in the Stride Together Step Challenge. Every step matters—and your team needs yours. Walk it, run it, move it, and watch your team’s total grow as you work toward the top spot. Watch the video and read on to learn how to get started, choose your team, track your steps, and participate throughout the challenge.
HOW TO GET STARTED & PARTICIPATE
STEP 1: CHOOSE YOUR TEAM
REMINDER: You don’t need to be an ERG member to participate. Choose the team you want to represent, rally your coworkers, and get ready to climb the leaderboard together.
STEP 2: GET MOVING & TRACK YOUR STEPS Walk, run, or find other ways to get moving! Track your steps using your phone, fitness tracker, pedometer, or manual log. Every step contributes to your team’s total.
STEP 3: SUBMIT YOUR WEEKLY TOTAL At the end of each week, submit your total steps using the weekly Stride Together Submission Form. Watch your team’s progress and keep stepping toward the top!
MOVE MORE. EARN MORE.
There’s more than team bragging rights on the line! Stay engaged throughout the challenge and earn Wellbeing Tickets toward rewards:
1 ticket for each week completed
10 bonus tickets for completing all four weeks
Additional tickets for completing bonus activities
And there’s even more motivation to keep stepping: 10 participants will be randomly selected to receive a reward worth up to $500!
READY TO GO FOR THE TOP SPOT?
September 14 is your starting line. Choose your team, get moving, and start building your steps. Every step brings your team closer to the top—let’s see how far we can go together!
Total Wellbeing On-Demand: Take 5 for Suicide Prevention
How much do you know about suicide prevention? This Suicide Prevention Month, put your knowledge to the test with the Total Wellbeing On-Demand: Take 5 for Suicide Prevention activities. Challenge common myths, learn the facts, and explore resources that can help you recognize when someone may need support and feel more prepared to respond.
Break the Myths Quiz: Test your knowledge and challenge common misconceptions about suicide with the Take 5 – Break the Myths activity
Learn the Facts: Explore important facts about suicide prevention and discover helpful resources you can turn to for information and support. A few minutes of learning can help you feel more prepared to recognize when someone may need support and know where to turn for help. Choose one or more of the following ways to learn:
Watch: Watch a suicide prevention awareness video.
Read: Read a suicide prevention resource article.
Learn: Learn the warning signs of suicide and what to do if you notice them.
Understand: Learn how to start a conversation with someone who may be struggling.
Explore: Explore the TELUS Health Resource to learn about available support.
Save: Save important support resources so they're easy to find when needed.
Make Your Learning Count: Earn Wellbeing Tickets
Ready to turn your learning into rewards? Complete the activities below to earn tickets—and take on both for an extra boost!
1 Wellbeing Ticket for completing Break the Myths
1 Wellbeing Ticket for completing Learn the Facts
5 BONUS Wellbeing Tickets for completing both activities
Be informed. Be prepared. Be there. The knowledge you gain today could help you recognize when someone needs support and know what to do next. Explore the activities and resources this September—and carry what you learn forward.
Total Wellbeing On-Demand: Future Me - Retirement Dreams to Financial Goals
What do you want your financial future to look like? The Total Wellbeing On-Demand: Future Me activity gives you a chance to picture your future, explore your retirement plans, and take a simple step toward your financial goals.
Complete any of these three activities:
Future Me Worksheet: Picture the retirement you want, explore your future goals and experiences, and create a simple roadmap for getting there.
Retirement Calculator: Use the Voya or Manulife retirement calculator to explore your future financial needs and see how your current savings and contributions may support your goals.
Set a Financial Goal: Choose one specific financial goal you can work toward, such as saving more, reducing debt, or increasing your retirement contributions.
Earn Wellbeing Tickets
Earn up to 10 Wellbeing Tickets as you complete the Future Me activities:
Picture Your Future: Complete the Future Me worksheet: 2 tickets
Explore Your Numbers: Use the Voya or Manulife retirement calculator:
2 tickets
Take the Next Step: Set one financial goal: 1 ticket
Go All In: Complete all three activities: 5 bonus tickets
Ready to take a step toward the financial future you want? Take the opportunity to invest in your future and start building the financial future you want.
Mindful Moment: Pause, Notice, Reset
A few quiet minutes can create space to slow down, shift your attention, and reconnect with the present moment. This September, Mindful Moments gives you three opportunities to do just that, each offering a different way to practice mindfulness.
Choose the activity that interests you most, or explore all three for a deeper mindful experience:
Headspace: Find Beauty in Uncertainty Practice staying present when things feel uncertain and discover a different way to approach the unknown.
Headspace: You’re More Resilient Than You Think Take a few minutes to reflect on your inner strength and the resilience you can draw on when facing challenges.
Waves of Color Meditation Slow down and let color guide your attention through a simple visualization designed to encourage awareness and a sense of calm. Try the Waves of Color Meditation.
The More You Explore, the More You Earn
Complete one, two, or all three activities to earn Wellbeing Tickets:
Complete 1 activity: 1 Wellbeing Ticket
Complete 2 activities: 3 Wellbeing Tickets
Complete all 3 activities: 5 Wellbeing Tickets
Whether you’re looking for a fresh perspective, a reminder of your resilience, or simply a few minutes of calm, choose a Mindful Moment that speaks to you — and make it part of your September.
Final Chance: Learn & Earn with Q3 Wellbeing Academy
There’s still time to complete the Q3 Wellbeing Academy and earn up to 8 Wellbeing Tickets! Take a few minutes to explore, learn something new, and choose resources that support the areas of wellbeing that matter most to you.
What’s Included?
Recommended Learning: Wellbeing Insights e-Magazine — Explore articles, tips, and guidance covering a variety of wellbeing topics, with ideas you can apply to your everyday life.
Additional Learning: Explore additional resources that match your interests and wellbeing goals.
Make the most of your final opportunity to learn, explore, and invest in your wellbeing this quarter. Complete the Q3 Wellbeing Academy and finish strong!
Wellbeing in Action: Who Will You Nominate?
There’s still time to recognize someone who is making a difference in wellbeing at Serco—or to recognize yourself! This is your final chance to submit a Q3 nomination and celebrate the positive actions happening across our workplace.
Maybe you’ve seen a colleague support others, encourage healthy habits, build connections, or create a more positive workplace. Or perhaps you’ve taken meaningful steps to prioritize your own wellbeing or support those around you. Whether you’re recognizing yourself or someone else, every action is worth celebrating.
A Little Recognition Goes a Long Way
Your nomination could earn you a $25 reward, and selected Wellbeing in Action winners will receive a $200 wellbeing reward. It’s a simple way to celebrate positive actions—and be rewarded for helping us shine a light on them.
Save the Date: Creating a Culture of Support - Suicide Prevention in the Workplace Webinar with TELUS Health
September 16 | 2:00 p.m. ET | 30 minutes
What would you do if a colleague needed help? Knowing how to recognize the signs, start a conversation, and connect someone to support can make a difference.
For Suicide Prevention and Awareness Month, join Serco Wellbeing and TELUS Health for a practical, engaging session designed to help you feel more prepared to respond when someone may be struggling.
You’ll discover:
What to look for: Key warning signs, risk factors, and protective factors.
What to say: Simple ways to approach a difficult conversation with empathy and care.
What to do: Practical strategies for responding and connecting someone with the right resources.
How to help: Ways everyday actions can reduce stigma and foster a more supportive workplace.
How to care for yourself: Healthy boundaries and strategies for maintaining your own wellbeing.
Attend & Earn
Join the webinar live to earn 5 Wellbeing Tickets. Plus, you’ll have a chance to win a Wellbeing Reward just for participating.
Save the date and join us September 16 at 2:00 p.m. ET. Your participation could help you feel more prepared to support someone when it matters most.
Preventive Health: Taking Action Against Cancer
Cancer touches nearly everyone—personally, through a loved one, or within their community. The World Health Organization reports that lung, breast, colorectal, and prostate cancers are among the most common worldwide, contributing to nearly 10 million deaths each year. But prevention has power: an estimated 30-50% of cancers may be preventable through greater awareness, healthier lifestyle choices, and reduced exposure to environmental risks.
Reducing cancer risk begins with awareness and everyday choices that support long-term health. Knowing your risk factors, staying current on screenings, and talking with your health care provider can help support prevention and early detection.
Here are some prevention strategies to consider. Because each person and each type of cancer are unique, this is not a complete list, and it’s important to talk with a health care provider about what is right for you.
Build daily habits that help support a healthy body weight.
Stay physically active by sitting less and finding simple ways to move more.
Choose nourishing foods, including vegetables, fruits, whole grains, beans, and other nutrient-dense options.
Limit or avoid alcohol.
Protect your skin from UV rays by using sunscreen, seeking shade, wearing protective clothing, and avoiding tanning beds.
Talk with your health care provider about recommended vaccines and screenings based on your age, health history, and risk factors.
Prevention starts with knowing what you can do to lower your risk and making informed choices that support your health. From staying active and protecting your skin to keeping up with recommended screenings and vaccines, small steps can add up over time.
Know your risks. Make informed choices. Talk with your health care provider. Your health is worth the investment.
Preventive Care That Supports Your Health—and Your Benefits (US Cigna-Enrolled Only)
If you’re enrolled in Cigna, recommended preventive care is generally covered at 100% when you use in-network providers, helping you stay on top of important screenings. Check with Cigna for details about your specific plan and coverage.
There’s also an opportunity to earn incentive dollars: eligible Cigna-enrolled employees can earn $100 for each completed cancer screening listed below, with incentive dollars applied toward their HRA/HSA.
Mammogram
Colon cancer screening
Cervical cancer screening
Prostate cancer screening
Which screenings you need depends on your age, health history, and risk factors. Check with Cigna for more information about your preventive care coverage, screening requirements, and how to earn your incentive dollars.
Know your screenings. Take action. Get rewarded for prioritizing your health.
Visit myCigna to learn more about covered preventive care, eligible cancer screenings, and how you can earn incentive dollars for completing them.
Support a Colleague Through Life's Unexpected Moments
Summer is winding down, vacations are coming to an end, and many of us are settling back in to our regular routines. If you have vacation hours you don't plan to use, consider putting them toward something meaningful: helping a colleague who may need extra time away from work during a difficult time.
Through the Vacation Donation Program, eligible employees can donate accrued vacation hours to coworkers facing a serious medical or personal challenge. Your donation can give someone valuable time to focus on their health, family, or recovery without the added worry of being away from work.
Who Can Receive Donated Hours?
Eligible employees may request donated vacation hours if they:
Have received a serious medical diagnosis, experienced a medical emergency, or been affected by a major disaster.
Are caring for an immediate family member—mother, father, spouse/partner, or child—who has experienced a medical emergency, major disaster, or serious illness.
Have exhausted their sick and vacation time balances. (Sick leave exhaustion is not required in California.)
How to Donate
Employees who wish to donate must:
Donate in one-hour increments, with a minimum donation of four hours.
Maintain a vacation balance of at least 40 hours after donating.
Be in active working status.
Need Donated Hours?
Eligible employees may request up to 40 hours of donated vacation from the vacation donation bank.
Another Way to Make an Impact: Serco People Fund
Can't donate vacation hours? You can still help a fellow Serco employee. The Serco People Fund provides another way to support colleagues experiencing financial hardship due to unexpected life events. Consider making a donation and helping provide support when it can make a real difference. Every contribution matters—and together, we can help make challenging times a little easier for our colleagues.
Learn More
Want to learn more about the Vacation Donation Program or the Serco People Fund? Visit the Benefits page on SercoConnect for program details, eligibility information, and ways you can support a colleague in need.
Move More This Fall with Active&Fit Direct (US Only)
Ready to make fitness part of your fall routine? Active&Fit Direct makes it easier to find a workout option that fits your goals, schedule, and lifestyle—with access to discounted gym memberships and other fitness benefits. Whether you're getting back into a routine, trying a new workout, or looking for more ways to stay active, fall is a great time to make your next move.
With Active&Fit Direct, you can:
Access 12,800+ participating gyms and fitness centers nationwide.
Get discounts on 10,200+ premium exercise studios at participating locations.
Add additional gym memberships for $5 less per month each.
Access 15,000+ on-demand workout videos.
Take advantage of discounts on select fitness and wellness brands.
Access one-on-one wellbeing coaching to help support your fitness and health goals.
Take Advantage of the Fall Promotion
For a limited time, eligible employees can take advantage of $0 Enrollment Fee when they enroll in Active&Fit Direct.
Don't miss the fall promotion! Explore Active&Fit Direct and take advantage of the special offer while it's available. Ready to get started? Visit the Wellbeing Tab on the SercoConnect Benefits page to learn more and get started.
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