August 2026 Wellbeing Newsletter
- Serco Wellbeing Team
- 11 hours ago
- 8 min read
What does wellbeing look like for you this month? Whether you’re looking to build healthy habits, find support, or take a moment to recharge, discover resources and opportunities designed to support your wellbeing.
In this issue:
Q2 Wellbeing Recap: Celebrating Your Commitment to Wellbeing
The second quarter brought new opportunities to focus on what matters most—building healthy habits, exploring wellbeing resources, and making choices that support your overall wellness.
Thank you to everyone who participated in our Q2 wellbeing activities and made time to prioritize your wellbeing! Together, 296 employees participated across 13 activities, earning more than 5,500 Wellbeing Tickets!
Q2 Wellbeing Impact Winners
Congratulations to Michael Shaw, Carmina Agtuca, Jennifer Lopez, Turq-l Dujon-Charles, Jennifer Adams, Sara Horvath, Sadie Laks, Floralene Sanchez, Elizabeth Sadler, and Melissa De Graff and winning a $600 Wellbeing Reward!
Keep the momentum going in Q3
Each month brings new opportunities to participate in wellbeing activities, earn Wellbeing Tickets, and win a Wellbeing Impact Reward. Explore the activities available, find what works best for you, and keep building momentum—one choice at a time.
Total Wellbeing On-Demand: Wellness Your Way
What does your wellbeing need today? This August, take the opportunity to create your own wellness experience by choosing activities that support the areas of wellbeing that are most meaningful to you.
From moving your body and nourishing yourself to connecting with others, learning something new, or giving back, every small action can help you build healthier habits and create lasting momentum. With Wellness Your Way, there’s no one-size-fits-all approach—your wellbeing journey is yours to create.
How to Participate
Choose one or more wellbeing activities and spend at least 10 minutes completing an activity that supports your wellbeing.
Use the Wellness Your Way Activity List for ideas or create your own activities based on what you need most.
Submit your participation at the end of the month.
Earn Wellbeing Tickets
1 Wellbeing Ticket for each day you participate (up to 31 tickets)
10 bonus Wellbeing Tickets when you participate on 20 or more days
5 Wellbeing Tickets for completing at least 5 activities from the Wellness Your Way Activity List
5 Wellbeing Tickets for setting one wellness goal to focus on throughout August—whether it’s moving more, trying new foods, practicing mindfulness, building connections, or making time for something that brings you joy.
5 additional Wellbeing Tickets for sharing a photo of your wellness activity
1 additional Wellbeing Ticket for sharing a Viva Engage post using: “Today I prioritized my wellbeing by __________.”
There are countless ways to prioritize your wellbeing, and the best choice is the one that feels right for you. Take this month to explore, try something new, and discover what helps you feel your best.
Mindful Moment: Create Space for Yourself
In the middle of busy days and full schedules, taking a few intentional moments for yourself can help bring more focus and balance to your day. Take part in two Mindful Moments activities this month to slow down, practice mindfulness, and create a little space to reconnect with yourself.
Choose one or both activities below and take a moment to focus on your mental wellbeing.
Just Listen - Ocean Waves: Let the calming sounds of the ocean help you slow down and reset. Take a quiet moment to relax, clear your mind, and enjoy a peaceful break from the demands of the day.
Clear Your Mind Meditation: Practice a guided meditation designed to help you slow down, clear your thoughts, and refocus your energy.
Earn Wellbeing Tickets
Complete one or both activities to earn up to 2 Wellbeing Tickets.
Take a mindful moment for yourself this month and make space for what helps you feel refreshed and recharged.
Wellbeing Academy: Discover New Insights For Your Wellbeing
Your next wellbeing insight is just a few clicks away! There’s still time to participate in the Wellbeing Academy this quarter and explore articles, resources, and learning opportunities designed to help you grow, recharge, and feel your best. Complete your learning by September 30 and discover new ways to support your wellbeing journey.
Start with the Recommended Learning: Wellbeing Insights e-Magazine
Begin by reading the Wellbeing Insights e-Magazine, featuring articles, tips, and guidance focused on physical, mental, emotional, and financial wellbeing. Explore topics that interest you and discover ideas you can incorporate into your daily routine.
Continue Learning Your Way
After completing the recommended learning, choose up to three additional resources that align with your interests and personal wellbeing goals. Select topics that help you build awareness, gain new perspectives, or focus on areas that matter most to you.
Earn Wellbeing Tickets
5 Wellbeing Tickets for completing the recommended learning
1 Wellbeing Ticket for each additional learning completed (up to 3)
Don’t miss your chance to learn something new this quarter! Explore the Wellbeing Academy resources and take a step toward supporting your wellbeing in a way that works for you.
Ready, Set, Step! Stride Together Challenge Returns
Lace up your shoes—it’s time to Stride Together! We're bringing back the team step challenge, inviting you to get moving, connect with coworkers, and have fun as a team.
Beginning September 14, take on this 4-week challenge to boost your daily steps, stay active, and have fun with your team. Whether you’re a walking enthusiast or simply looking for new ways to add movement to your day, every step is an opportunity to build healthy habits, connect with others, and keep moving forward.
How to Participate
Register today to reserve your spot.
Select an Employee Resource Group (ERG) team to join.
Track your steps throughout the 4-week challenge.
Encourage your teammates and celebrate your progress together.
Get ready to challenge yourself, cheer on your teammates, and make every step count. Register today and get ready to Stride Together beginning September 14!
Wellbeing in Action: What's Your Impact?
Every wellbeing journey has moments worth recognizing. Maybe you started a new healthy habit that changed your routine. Maybe you found a way to better manage stress, made time for yourself, or took on a challenge that pushed you outside your comfort zone. Or maybe you’ve seen a coworker make a difference by encouraging others, creating connections, or bringing wellbeing into everyday conversations.
These moments happen every day across Serco—and they deserve to be celebrated.
What’s your Wellbeing in Action moment?
We want to hear about the people and experiences that are making a difference. Share your own wellbeing accomplishment or nominate a coworker whose actions have helped create a more supportive, connected, and healthy workplace.
Moments worth celebrating:
A personal wellbeing goal you achieved or are working toward.
A healthy habit, routine, or mindset shift that made a difference.
A moment when you supported or encouraged someone else.
A wellbeing activity, challenge, or initiative that had an impact.
A way you’ve contributed to your team, workplace, or community.
Every nomination is an opportunity to celebrate progress, recognize impact, and highlight the many ways employees are bringing wellbeing to life at Serco.
Submit a nomination and help us celebrate the individuals who are building a culture of wellbeing at Serco. Wellbeing in Action winners will receive a $250 Wellbeing reward, and employees who submit a nomination will receive a $25 reward as a thank you for helping us recognize and celebrate wellbeing in action.
Share your impact. Celebrate a coworker. Help us recognize wellbeing in action at Serco.
Legal Support Made Simple with TELUS Health
Life can bring unexpected challenges, and navigating legal questions can feel overwhelming. Whether you’re planning for the future, managing a family matter, dealing with a legal dispute, or simply looking for reliable information, TELUS Health Legal Services can help connect you with the resources and support you need.
Through TELUS Health, employees have access to a variety of legal resources, including:
Document Preparation: Get guidance and tools to help prepare important legal documents, including wills, power of attorney forms, complaint letters, and more.
Legal Consultations: Receive a free, 30-minute telephone consultation with a lawyer through the legal referral service for many areas of law.
Local Attorney Referrals: If you need additional legal support, TELUS Health can help connect you with a licensed attorney in your area. If you choose to work with a lawyer from the network, you may be eligible for a discount on retainer fees.
Legal Library: Explore hundreds of articles, FAQs, and helpful information covering topics such as divorce and family law, estate planning, immigration, bankruptcy, landlord and tenant concerns, and more.
Whether you have a quick legal question or need help finding the right support, TELUS Health Legal Services provides convenient resources to help you move forward with confidence.
Legal Support Is Just a Click or Call Away
Whether you need legal information, document support, or help finding an attorney, TELUS Health makes it easy to get started.
📞 24/7 Support Line: 888-456-1324
🌐 Online Access: one.telushealth.com
📱 Mobile Access: Download the TELUS Health One app
🔑 Invitation Code: sna-employee ID
Ready to access your legal resources? Connect with TELUS Health and get the support you need.
Keep Your Vision in Focus: Prioritize Your Eye Health
August is National Eye Exam Month, a reminder to make your vision health a priority. Your eyes play an important role in your daily life, from staying productive at work to enjoying the activities you love. Regular eye exams are an important part of preventive care and can help identify potential concerns early—even before you notice changes in your vision.
Many eye conditions can develop gradually, making routine exams an important step in protecting your long-term eye health. During an eye exam, your eye care provider can check your vision, assess overall eye health, and recommend care based on your individual needs.
You can also support healthy eyes with simple everyday habits:
Schedule regular eye exams based on your healthcare provider’s recommendations.
Give your eyes a break from screens by following the 20-20-20 rule: every 20 minutes, look at something 20 feet away for at least 20 seconds.
Practice healthy screen habits by adjusting lighting, reducing glare, and keeping screens at a comfortable distance.
Protect your eyes outdoors by wearing sunglasses that block harmful UV rays.
Fuel your body with eye-friendly nutrients by choosing a balanced diet with plenty of fruits, vegetables, and healthy fats.
This month, take a moment to check in on your vision health. A simple eye exam today can help you continue seeing clearly for the future.
Get Answers Fast with the New Cigna Healthcare AI Assistant
Your Cigna benefits questions, answered in seconds
Whether you’re checking your coverage, searching for a provider, or trying to understand a claim, getting the right information doesn’t have to take extra time. The Cigna Healthcare® AI Assistant provides quick, personalized support based on your Cigna plan details—helping you find answers when and where you need them.
Available through the myCigna® app or myCigna.com, the AI Assistant can help you:
Understand your benefits and coverage
Find in-network providers that meet your needs
Review and manage claims
Upload medical or behavioral claim documents for faster submission
You can ask questions like:
“Is chiropractic care covered under my plan?”
“How much of my deductible have I met?”
“Is my dependent covered for an annual physical?”
With built-in privacy and security protections, you can feel confident using the AI Assistant as your first stop for trusted support. And if you need additional help, Cigna customer advocates are available 24/7/365.
Not registered for myCigna yet? Get started today at myCigna.com and make managing your healthcare benefits easier.
Start the New School Year Strong with Bright Horizons
Back to school brings new schedules, new activities, and more responsibilities, but you won't have to manage it alone. Our partnership with Bright Horizons® gives you education and family care benefits — real-life support for your real-world juggling act.
Here's what you have access to:
Back-up care for your child in centers and at home
Back-up care for your adult and senior loved ones in your home or theirs
Easy booking online, via the app, or over the phone, up to 90 days in advance
Highly trained and fully vetted caregivers who provide the care your loved ones deserve
Professional tutoring for your child and yourself in 3,000+ subjects from top partners
College planning guidance via 1:1 sessions with admissions and financial aid experts
Valuable savings on family resources, from sitters and nannies to educational enrichments
Whether you’re preparing for a new school year, balancing caregiving responsibilities, or looking for support along the way, Bright Horizons is here to help. Explore your benefits today and discover resources designed to make life’s busy moments a little easier.
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