November 2026 Wellbeing Newsletter
Latest News - November
As we head into the holiday season, it's easy for calendars to fill up and priorities to shift. This month's newsletter is packed with ways to help you stay connected to your wellbeing, support healthy habits, and finish the year feeling your best.
In this issue:
Benefits Corner:
Open Enrollment Starts Now: Take Action by November 16 (US Only)
Open Enrollment runs through November 16! This is your annual opportunity to review your benefits, evaluate your coverage needs, and make any changes that will take effect for the coming plan year.
Whether your needs have changed or you're simply confirming your current elections, taking time to review your options now can help ensure you have the right coverage and support in place for the year ahead.
Here’s how to get started:
Explore Your Options: Visit SercoConnect to explore available benefit plans, compare coverage options, and review the resources available to help you make informed decisions. Take time to understand your options and consider what best fits your needs for the upcoming plan year.
Attend a Benefits Briefing: Join an upcoming benefits briefing to learn about your options, get answers to your questions, and better understand your choices. Check out the available dates to join:
Make Your Elections: Once you’ve reviewed your options, complete your enrollment by November 16.
Don’t wait until the last minute! Take time to review your options and complete your enrollment before the deadline.
Final Rise to the Challenge Coming Soon
The holiday season can be filled with plans, responsibilities, and to-do lists, making it easy to put yourself last. From November 23 through December 13, make time for yourself with the final 2026 Rise to the Challenge: Give Yourself the Gift of Self-Care and discover simple ways to slow down, find joy in everyday moments, and manage holiday stress.
How It Works
Challenge Goal: Complete self-care activities to earn points and fill your Energy Meter. Your goal is to reach 100 points by the end of the challenge!
Choose Your Activities: Explore each week's self-care theme and select activities that fit your needs and schedule. You can also choose your own self-care activities!
Track Your Progress: Record your completed activities and watch your points add up with every act of self-care.
Earn Wellbeing Tickets: Complete at least one activity each week to earn 1 Wellbeing Ticket. Complete all three weeks to earn 10 bonus tickets, too!
Unlock Bonus Tickets: Earn additional Wellbeing Tickets as you reach these point milestones:
Reach 25 points: earn 5 Wellbeing Tickets
Reach 50 points: earn 10 Wellbeing Tickets
Reach 100 points: earn 20 Wellbeing Tickets
Each activity brings you closer to your goal and unlocks more opportunities to earn Wellbeing Tickets. Choose the activities that work for you, track your progress, and make time for yourself this holiday season.
Join us for the final Rise to the Challenge of the year and make time for yourself with the gift of self-care!
Total Wellbeing On-Demand: Your November Lineup
Turkey Trot Your Way
Who says a Turkey Trot has to be a race? This November, create your own Turkey Trot by choosing an activity you enjoy! Whether you walk, run, cycle, or try something new, there are plenty of ways to get moving and make it your own.
Complete one 30-minute movement session anytime during November. Need some inspiration? Try one of these activities:
Walk: Take a brisk walk around your neighborhood, at work, or on your favorite trail.
Run: Go for an easy run or challenge yourself to pick up the pace.
Cycle: Ride your bike outdoors or hop on an indoor bike.
Move Your Way: Dance, hike, swim, strength train, or choose another activity you enjoy.
Ready to make your own Turkey Trot? Check out the Turkey Trot race bib to add a little race-day excitement to your activity!!
Complete the Challenge and Earn a Ticket!
Complete one 30-minute movement session anytime in November and submit the activity form to earn 1 Wellbeing Ticket.
Want to earn an extra ticket? Snap a photo of yourself with your Turkey Trot race bib and share it for 1 additional Wellbeing Ticket.
Lace up your shoes, get moving, and celebrate your own version of a Turkey Trot—no race registration required!
Sugar Smarts
Think you can spot the sweet surprises hiding in your everyday favorites? From your morning pick-me-up to your favorite afternoon snack, it's not always easy to know how much you're getting. Now's your chance to put your sugar knowledge to the test!
Ready, Set, Guess!
Take the Sugar Smarts quiz to explore the added sugar content of common foods and drinks. See how much you already know, discover some surprising facts, and learn something new about your everyday favorites. You might be surprised by what you discover!
Take Action: Make a Sweet Swap! Put your Sugar Smarts to the test by choosing one food or drink and swapping it for a lower-sugar option. Try an unsweetened beverage, a different yogurt, or a snack with less added sugar. You might discover a new favorite!
Earn Wellbeing Tickets!
Put your Sugar Smarts to work and earn Wellbeing tickets:
1 ticket for completing the quiz
1 ticket for making a lower-sugar swap
Earn 5 tickets when you complete both!
You may be surprised by what’s hiding in your everyday favorites. Take the quiz, uncover some sweet surprises, and see how smart you are about sugar.
Mindful Moment: Meet Your Moment of Calm
November can bring full calendars, holiday preparations and plenty on our minds. Taking a few minutes to pause and focus on the present can offer a welcome break from the day’s demands.
Take a mindful break this November with two guided meditations:
A Moment of Gratitude: Take a few quiet minutes to reflect on the people, experiences and everyday moments you appreciate. This meditation offers an opportunity to shift your attention toward the good in your life, even during a busy season.
Headspace: Ease Your Morning Jitters: Start your morning with a guided meditation to help settle anxious thoughts, ease tension and approach the day with a little more calm.
Earn Wellbeing Tickets!
Make mindfulness part of your November and earn 1 Wellbeing Ticket for each meditation you complete!
Choose a meditation, press play and give yourself a few minutes to pause.
Reminder: Explore the Holiday Wellbeing Academy!
Have you explored the Wellbeing Academy: Holiday Series yet? From managing holiday stress to navigating seasonal expenses, these resources offer practical tips to help you through the holiday season.
Explore the Recommended Activities:
TELUS Health: Holiday Budgeting Webinar
ADAA: Navigating Stress and Anxiety Over the Holidays Webinar
TELUS Health: Simple Pleasures to Bring Your Family Closer Over the Holidays Article
TELUS Health: How to Manage Holiday Stress Article
Northwestern University: Healthy Holiday Eating Article
ADAA: Minimize Holiday FOMO Article
Make Your Learning Count
1 Wellbeing Ticket for each recommended activity completed
3 bonus Wellbeing Tickets when you complete 3 additional wellbeing activities of your choice
Turn your holiday learning into Wellbeing Tickets! Complete the recommended activities and add a few of your own to earn even more by December 31!
Celebrating Wellbeing Wins at Serco
It's time to celebrate! From taking part in wellbeing activities to stepping up for some friendly team competition, Serco employees brought energy and enthusiasm to our Q3 wellbeing programs. Join us in congratulating our Q3 Wellbeing Impact Reward winners and Stride Together Challenge winners!
Q3 Wellbeing Impact Reward Winners
Our Q3 participants explored wellbeing resources, completed activities, and earned tickets for a chance to win. Congratulations to our lucky winners, and thank you to everyone who participated!
Congratulations to our Q3 winners: David Galloway, Sharie Walters, Betty Shelton, Natasha Gamel, Chateau Mangaroo, Jack Ryczek, Nancy McArthur, Cynthia Rosselle, Allison Clemens, and John Dotson-Brooner
Stride Together Challenge Winners
Four weeks. Team spirit. Thousands of steps! The Stride Together Challenge brought Four weeks. Team spirit. Thousands of steps! The Stride Together Challenge brought employees together to get moving, track their steps, and climb the leaderboard. Congratulations to our 10 winners, each receiving a $500 reward: Jannah Hamilton, Nikki Randolph, Alexa Sales, Jeannette Madarash, Trent Funk, Brandi Greene, Kelly Perry, Patricia Honeycutt, Richard Beers, and Tracy Peffer!
One More Chance to Win in 2026!
Thank you to everyone who participated in Q3 wellbeing activities! Your enthusiasm helps make wellbeing a shared part of life at Serco.
There's still time to earn rewards! Participate in Q4 wellbeing activities through December to earn Wellbeing Tickets for your chance to win. Keep an eye out for upcoming activities, get involved, and make your tickets count!
Family Caregivers Month: Support for Every Step of the Caregiving Journey
Caring for a loved one is one of the most meaningful things we can do, but it can also be one of the most challenging. Whether you're helping an aging parent, supporting a spouse through a health condition, raising a child with special needs, or assisting a family member who needs extra care, caregiving often comes with emotional, physical, and financial demands.
During Family Caregivers Month, it's important to remember that caregivers need support, too.
That's where TELUS Health can help. Through your Employee Assistance Program (EAP), you have access to confidential resources designed to help you navigate the many challenges that caregiving can bring.
Caregiving Resources Available Through TELUS Health
TELUS Health offers a variety of articles, tools, and support services to help caregivers navigate their unique challenges. Explore the resources below to learn more about managing caregiver stress, supporting loved ones, and caring for your own wellbeing.
Care for the Caregiver Webinar
Caregiver Stress & Finding Support Article
TELUS Health Caregiver Flyer
Caregiving Tips for the Sandwich Generation Audio
How TELUS Health Can Support Caregivers
Caregiving needs can change over time, and TELUS Health offers support for a variety of situations, including:
Managing caregiver stress and preventing burnout
Navigating family and relationship challenges
Finding eldercare and community resources
Building healthy coping strategies
Balancing work, family, and caregiving responsibilities
Accessing confidential counseling and emotional support
Remember: You Don't Have to Do It Alone
Many caregivers spend so much time supporting others that they overlook their own wellbeing. Taking advantage of available resources can help reduce stress, build resilience, and provide practical solutions for everyday challenges.
This Family Caregivers Month, take a few minutes to explore the support available through TELUS Health. Whether you need guidance, resources, or someone to talk to, help is available when you need it.
Diabetes Awareness Month: Are You at Risk?
When people think about diabetes, they often assume they would know if something was wrong. The reality is that many adults with prediabetes don't experience noticeable symptoms. That's why National Diabetes Month is an important reminder to take a proactive approach to your health.
Prediabetes occurs when blood sugar levels are higher than normal but not yet in the diabetes range. Without lifestyle changes, it can increase the risk of developing type 2 diabetes, heart disease, and stroke. The good news? Many cases of type 2 diabetes can be prevented or delayed through healthy habits and routine preventive care.
Know the Risk Factors
You may be at a higher risk for type 2 diabetes if you:
Have a family history of diabetes
Are physically inactive
Have high blood pressure or high cholesterol
Are overweight or obese
Are age 45 or older
Have been told you have prediabetes
Simple Steps That Support Prevention
You don't need to make drastic changes to improve your health. Small, consistent actions can make a meaningful difference.
Move more. Aim for at least 30 minutes of physical activity most days of the week.
Choose balanced meals. Fill your plate with vegetables, fruits, lean proteins, and whole grains.
Get enough sleep. Quality sleep supports healthy blood sugar levels and overall wellbeing.
Manage stress. Chronic stress can affect both physical and mental health.
Schedule preventive screenings. Regular checkups can help identify health concerns before they become more serious.
Your Health Is Worth the Check-In
Diabetes Awareness Month is a great opportunity to pause and evaluate your health habits. Whether it's scheduling a preventive care visit, taking a daily walk, or making a healthier choice at your next meal, small steps today can have a lasting impact on your future wellbeing.
Take Charge of Diabetes with Omada (US Only)
Managing blood sugar can feel overwhelming, but the right support can make a difference. Omada’s virtual diabetes care program gives you personalized guidance, one-on-one coaching and smart technology to help you better understand your glucose levels and take an active role in managing your health.
Whether you’re looking for guidance on everyday food choices, finding ways to be more active or understanding how your glucose levels change, Omada helps you turn health goals into practical steps that fit your daily life.
What Does Omada Offer?
A Plan That Fits Your Life: Get a personalized care plan designed around your health needs, daily routines and diabetes management goals.
Expert Guidance When You Need It: Connect one-on-one with a health coach and specialist who can help you navigate nutrition, physical activity and medication support based on your glucose readings.
Smarter Glucose Monitoring: Use smart devices that automatically sync with the Omada app and share your readings with your care team, helping them provide guidance tailored to your needs.
Support to Keep You Moving Forward: Gain practical tips and ongoing education to help you understand your glucose readings, make informed decisions and feel more confident managing diabetes day to day.
Could You Be Eligible?
If you or your covered adult dependents are enrolled in Serco’s Cigna medical plan and are at risk for type 2 diabetes or heart disease, you may qualify for Omada. Acceptance into the program is required.
The best part? There’s no additional cost for eligible participants who are accepted into the program.
Take the next step toward better diabetes management with personalized support and tools designed to help you make informed choices every day.
Your Holiday Shopping Perks Are Waiting
The holiday season brings plenty of opportunities to celebrate, shop, and spend. Before checking off your gift list, remember to take advantage of two employee benefits that can help your budget go further: PerkSpot and Beneplace.
These discount programs offer savings on products, services, and experiences, whether you’re shopping for gifts, planning holiday travel, enjoying seasonal activities, or treating yourself.
Find Savings for the Season
Explore discounts across a variety of categories, including:
Electronics and technology
Apparel and accessories
Home and kitchen
Entertainment and tickets
Travel and lodging
Health and wellness
Restaurants and food delivery
Before making a purchase, take a few minutes to check PerkSpot and Beneplace and compare available offers with retailer promotions.
Keep the Savings Going
These benefits aren’t just for the holidays. PerkSpot and Beneplace can help you save on everyday purchases, travel, entertainment, and more throughout the year.
Before you shop this season, check your employee discounts and see where you can save!
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